Exhausting
May 26, 2024 - Review from Apartments.com
Living there was exhausting. They won’t give you a key for your apartment and you need your cell phone to go anywhere. Need to get to the lobby? You need your phone. Need to use the elevator? You need your phone. There is no where to park that’s affordable. There is homeless people everywhere. You are forced to walk passed the lobby staff every time you leave or come back so you are obligated to be social every time you want to leave your apartment. Living here was a chore. It was the worst month ...
of living anywhere. I would’ve rather have been homeless.
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Property Manager Responded
May 30, 2024
Good morning. Thank you for taking time to let us know how we are doing. I am so saddened to see that you did not enjoy your experience while temporarily residing with us. It looks like you may have been staying in one of our corporate units leased by our corporate provider.
We implemented cutting age technology that aids in the integrity of our building and our residents find this valuable and comforting. I apologize that you felt uncomfortable walking by our concierge team. They are a bright spot in our residents day wishing them well and welcoming them home. In regards to the homeless population, unfortunately this is a situation that solely does not exist in Philadelphia. We have a new mayor in office now and she has provided directive to address this situation to assist those in need.
We appreciate you bringing this experience to our attention for us to address your concerns. Again, we apologize that you did not have a pleasant experience while temporarily residing with ...
us.
Michael Allard
Property Manager
Max of 1.