Management did not disclose an ongoing cockroach infestation prior to move-in. There are cockroaches everywhere at all times of the day. Opportunity to tour the unit before move-in was not given, as the previous tenant was said to have been inhabiting the apartment right up until our move-in date. When the issue was raised to management, we were told that pest control was scheduled to come in a few days. No more details were given. It is difficult to believe that they were unaware of an
...infestation if pest control was already scheduled to come, and yet it was not disclosed to us, and no other accommodation was offered. Infestations like this do not happen overnight. If the intent of the statement was to communicate that the pest control appointment was a routine visit within the regular interval, this is not a problem that would be addressed by a routine preventative pest control visit. Reviews warning of this issue at Paragon Westover Hills are either hard to find or nonexistent, so the lack of transparency carries more weight. This place has all the bells and whistles of a luxury apartment (including rent prices), but that does not mean much when you can’t go to bed without worrying that cockroaches will be crawling all over you while you sleep. Moving here was expensive, and finding somewhere new on such short notice would not be a simple task. Not to mention the matter of the lease that was signed. Additionally, cockroaches have gotten inside our things, even the boxes that have not yet been unpacked. If we were to go somewhere else, we would be potentially transporting cockroaches wherever we go next, and putting someone else in the position we were put in is not something I am comfortable with ethically. As someone who attempted their best to do their due diligence when choosing a place to rent, this is a textbook nightmare scenario. Don’t let it happen to you like it did to us.
Max of 2.