DO NOT MOVE HERE I have multiple submitted complaints that have not been resolved. My first unanswered complaint involves bait and switch in which we were shown an apartment with a microwave installed above the stove and was told a garbage disposal and intercom would be available. When we moved in the microwave was gone, there was no garbage disposal and the intercom has yet to be installed after a year has passed. I went to the office and spoke to the Office Manager who claimed she will look
...into it and never got back to me. Second complaint involved utility switch over where I now pay electricity since January however Park West charged us for electricity as well and nothing has been done about it. Third complaint, we have consistently been charged amenity fees when earlier this year there were none. Fourth complaint involves a routine apartment check where maintenance checked outlets and alarms and he noted that we had two defective outlets as well as a leaky faucet (which is now worse)...they have not returned for repairs. Fifth complaint, we called maintenance twice for water leaking from the unit above as well as gas smell from the stove and a bad air conditioner. Maintenance came for the leak, poked a hole in the ceiling and never returned. They also claim that someone called both occupants of this unit for air conditioner service yet neither of us received a call for the air conditioner or the stove. Sixth complaint, we told the office AGAIN about our leaky faucet after lease was re signed and was told someone would be here that day yet, once again no one showed. I've spoken to the same office manager who never got back to me regarding the microwave and she continues to ignore our needs. The hallway is no longer routinely cleaned and is dirty.
Max of 2.