Unprofessional Management
September 15, 2025 - Review from Apartments.com
February 26 or 27, 2025 maintenance and management requested to fix my bathtub because of a leak going to the apartment below me. On March 1, 2025 I came home to the sign in the first photo. Less than a month later the “fixed” bathtub is worse than before (see the following photos). Below is the maintenance request I put in the portal:
Parkside Maintenance Request - 3/27/2025
The seal on the bathtub floor is peeling and bunching. As discussed with the leasing agents in the office, I will need a ...
functioning bathtub by April 9, 2025, due to an upcoming medical procedure. I will need to be able to sit in a functioning bathtub and not shower. I had to rearrange my life and reschedule my medical procedure the first time I was without a functioning tub and shower, which cost me. I cannot afford to rearrange my appointment again.
Because this is the second time I will be without a functioning bathtub and shower, I am requesting a change in my rent for the first inconvenience as well as the next one. I am open to discussing this further and providing more photos of the tub should you need more information.
The response from the leasing office is that they want to give me $100 off my rent next month. My bathtub still looks like this and isn’t fixed. My medical procedure is in less than 5 days, I have been informed that my tub will not be fixed as promised, and this is my only bath and shower. Would you live in a place that has a tub/shower like this? Is $100 off rent enough?
Update May 2, 2025:
•I have had my medical procedure and still cannot use my bathtub
•60 days without an efficiently working bathtub
•Full rent paid on time every month
•No compensation or discount on rent
•No contact from leasing office or owner
September 2025: no notice of lease renewal, bathtub still destroyed, trying to raise my rent, 2 out of 3 gates are broken. New management desperately needed.
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Property Manager Responded