I've been here for a few years now and I can't stand the 4.8 Star rating it has. It really deserves a 2.5 star review, however I feel that the owners of this property must have worst. (This review is a 1 star to help warn potential renters) Lets start off with the good; Location, Looks clean, and friendly staff. Located right off the highway and Mound you can practically go anywhere quickly. The grounds are kept clean most of the year, except for snow/ice. Lastly, the staff is extremely friendly
...and almost makes you forget they're screwing you over. Now for the bad. Rent goes up every year by at least $150-$300 a month. There is no maintenance to fix anything. The current two guys they have are months behind and are more focused on fixing the apartments people are moving out of so they can get new people to move in. If you need something fixed you're better off fixing it yourself.(I'm not kidding, maintenance will just tell you empty promises) The appliances are older than most 20 year olds living in here and are barely working.(Office Staff claims new stoves and refrigerators have been on backorder with corporate for over a year now) The apartments themselves are falling apart, windows let all the cold air in and everyone has to tape/cover them in plastic to maintain an okay temperature. The maintenance staff just paints over everything, cracks in ceilings, walls, and windows. (This is typical of most apartment places) All of the balconies need replacing, rotten lumber holding them together.(For over a year now, they've claimed a company was coming out to replace them. A serious hazard) However, the apartments are decently sound proof. UNLESS you get a bottom floor, you'll be able to hear everything that happens above you. I'm talking voices, footsteps, tv's, music, dishwasher, washing machine, dryer, shower, drawers.(Ask for a walkthrough on a bottom floor, if you do come to check out an apartment) Lastly, If you pay online over their website they charge you a service fee, which is another way they get you. I hope I didn't scare you away from these apartments fully, but at least informed you more than the office staff. These are okay apartments at best and are safe. However, for the price that they are and the price I'm sure they're going to raise them to. There's much better ones out there, just take a look. Best of luck to you.
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