Pickwick Apartments

and/or calls were miraculously returned within MINUTES!! My calls to maintenance were answered just as fast and the work done professionally, quickly, and ALWAYS with a smile. Randy, Josh, and Buddy have been there for me at all times, helping to make my apartment the wonderful home it is!! Under the direction of Maria, both apartment developments are kept spotless clean and snow removal is amazing!!! When in the office on several occasions, I've overheard Maria speak with other tenants both on the phone and in person with the same exact professionalism, caring, and concern as if they were her only tenant. She has a heart of gold and nerves of steel. I honestly don't know how she does it. She travels a long distance from home to work, no matter what the weather, and yet she is ALWAYS in the office by 6 a.m. and answers all calls/concerns at that time. In closing, I thought the best part of my move would be living closer to work, BUT in reality the best part of my move was having Maria as the property manager, along with her professional, pleasant, and caring maintenance staff. Thank you Maria, Randy, Josh, and Buddy!!! Thank you Dechiaro for hiring such a gem!!!

letter stating that they will have to pay for my medical expenses if I get hospitalized due to my fiagnosed allergies if they don't do anything about the molds for proper removal and cleaning. When they do upgrades inside your apartment, don't expect the contractor or maintenance to clean up after themselves. And if you have any form of insect infestation or leak on your sink, the office and maintenance is quick to blame that its your fault without even inveatigating the whole story here. And they do have mice in here due to the 1st floor/basement level apartments will have small cracks, holes or open areas from the outside leading to the inside that insects and mouse can get in; every summer I have a few singing crickets inside of my apartment every summer. Nice right?.. And in a few years of stay l, everything starts falling apart: the refrigerator 2x (been replaced by same okder unit), washer and dryer 2x (replaced by older unit), oven 4-5x (replaced 2x by older unit and each time its filthier than the last one). HVAC breaks down 3-4x/year every winter and summer season and I am left without heat/cool air for days. Sometimes they would offer a portable heater or a window AC but not all the time. Beware of Kim, she rarely follows up with anything you call her for any issues. Maria the property manager is more efficient, she mainly covers up for the faults of Kim and will never acknowledge the shortcomings of Kim. Better record your phone conversations with Maria coz her story can change when you have issues with other tenants or unwritten "courtesy policy" per the management. I see people/tenants here who has dogs and honestly they don't look these dogs are for emotional support; anyone can buy a certificate online for that. Horrible residents here when it comes to parking, my car has alot of dents and scratches like they can't see the car when they park or leave the parking lot and will never leave you a note.

and you will just love the smell of your neighbors cigarette smoke through your walls halls and vents!

community. Being in the community is like being a part of a family. It says a lot when residence have been there for over 30 years. M.Jones, Baltimore, MD