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Platinum Castle Hills Apartments

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(866) 490-6991
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5200 Windhaven Pky, Lewisville, TX 75056
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50 Photos30 Floorplans6 3D Tours1 Videos
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50 Photos30 Floorplans6 3D Tours1 Videos

Contact

Platinum Castle Hills

5200 Windhaven Pky
Lewisville, TX 75056
(866) 490-6991
Platinum Castle Hills in Lewisville, TX - Building Photo
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See More
  • 1–3 Bedrooms
  • $1,290-$4,910 Pricing
  • 635–1,446 Square Feet

Rent Specials

Up to 2 Months Free! *Restrictions Apply. Inquire For Details.

Ask Us About Our Specials

About Platinum Castle Hills

Choose to live your best life at Platinum Castle Hills! Our luxury Lewisville apartments allow you to reside in comfort and sophistication while exploring the unique and dynamic culture of our neighborhood, The Colony. Superior amenities, resort-inspired services, and a well-connected address allow you to indulge in all the urban conveniences you want without giving up on the peace and quiet you deserve.Offering a selection of one-, two-, and three-bedroom luxury apartments for rent, Platinum Castle Hills gives residents an upscale experience in the best community in the area. We also offer 3-bedroom townhomes! Discover a treasure trove of leisure areas including a resort-style pool, state-of-the-art fitness center, and a wireless internet cafe. A high-end lifestyle lets your true self shine inside these luxury apartments where granite countertops, in-unit washers and dryers, and track lighting are all a given. We are pet-friendly, so your four-legged friends can roam around.

Platinum Castle Hills is located in the Carrollton Neighborhood and 75056 Zip code of Lewisville, TX. This community is professionally managed by PEM Real Estate Group

Unique Features and Amenities

  • $500 off your first full month!
  • 9-Foot Ceilings in Select Units
  • Attached and Detached Garages
  • Built-in Shelving and Desk Space
  • Carport
  • Clubhouse with Fireplace and Coffee Bar
  • Conference Room
  • Double Vanity Bathrooms
  • High-Speed Internet Access
  • Kitchen Island
  • Outdoor Kitchen and BBQ/Picnic Venue
  • Private Balcony
  • Resident Lounge
  • Resort-Style Pool with Tanning Ledge
  • Spacious Walk-in Closets
  • State-of-the-Art Fitness Center
  • Storage Spaces Available
  • Track Lighting
  • Wireless Internet Cafe

See All Amenities

Property Contact Info

View Property Website
Call Us:
(866) 490-6991

Office Hours

Monday9:00 am–6:00 pm
Tuesday9:00 am–6:00 pm
Wednesday9:00 am–6:00 pm
Thursday9:00 am–6:00 pm
Friday9:00 am–6:00 pm
Saturday10:00 am–5:00 pm
SundayClosed

Floorplan Pricing and Availability

Platinum Castle Hills offers 1 to 3 Bedroom apartments starting from $1,290 and having 635–1,446 sq ft. Here is the current pricing and availability:

Cost CalculatorEstimate your monthly and one-time fees

  • 1 Bedroom

    Floorplan A2

    From $1,385

    1 Bed, 1 Bath, 730 sq ft
    Available Now

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,410Available Now14204730$500
    $1,385Available Now3305730$500
    $1,435 September 16, 202611105730$500

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,385 - $2,830

    Current Available Pricing

    • $1,385 - $1,435

    Unit 14204 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 14204 Rent and Fees

    Unit Price

    • $1,410
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,385 - $2,830

    Unit 3305 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 3305 Rent and Fees

    Unit Price

    • $1,385
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,385 - $2,830

    Unit 11105 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 11105 Rent and Fees

    Unit Price

    • $1,435
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,385 - $2,830

    Floorplan A3U

    From $1,590

    1 Bed, 1 Bath, 875 sq ft
    Available Now
    Largest 1 BedroomThis is the largest 1 Bedroom at this Property

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,665Available Now10307875$500
    $1,590Available Now7301875$500
    $1,590Available Now1307875$500

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,590 - $3,095

    Current Available Pricing

    • $1,590 - $1,665

    Unit 10307 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 10307 Rent and Fees

    Unit Price

    • $1,665
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,590 - $3,095

    Unit 7301 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 7301 Rent and Fees

    Unit Price

    • $1,590
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,590 - $3,095

    Unit 1307 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 1307 Rent and Fees

    Unit Price

    • $1,590
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,590 - $3,095

    Floorplan A3

    From $1,635

    1 Bed, 1 Bath, 845 sq ft
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,685Available Now3108845$500
    $1,635 September 4, 202614102845$500

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,635 - $3,130

    Current Available Pricing

    • $1,635 - $1,685

    Unit 3108 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 3108 Rent and Fees

    Unit Price

    • $1,685
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,635 - $3,130

    Unit 14102 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 14102 Rent and Fees

    Unit Price

    • $1,635
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,635 - $3,130

    Floorplan A1U

    From $1,320

    1 Bed, 1 Bath, 656 sq ft
    Available Sep 6

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,320 September 6, 202612308656$500
    $1,370 October 23, 202610302656$500

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,320 - $2,505

    Current Available Pricing

    • $1,320 - $1,370

    Unit 12308 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 12308 Rent and Fees

    Unit Price

    • $1,320
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,320 - $2,505

    Unit 10302 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 10302 Rent and Fees

    Unit Price

    • $1,370
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,320 - $2,505

    Floorplan A1

    From $1,290

    1 Bed, 1 Bath, 635 sq ft
    Available Sep 7
    Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this Property

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,340 September 7, 202612108635$500
    $1,290 September 7, 202615306635$500
    $1,340 September 8, 202610102635$500

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,290 - $2,540

    Current Available Pricing

    • $1,290 - $1,340

    Unit 12108 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 12108 Rent and Fees

    Unit Price

    • $1,340
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,290 - $2,540

    Unit 15306 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 15306 Rent and Fees

    Unit Price

    • $1,290
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,290 - $2,540

    Unit 10102 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 10102 Rent and Fees

    Unit Price

    • $1,340
      • View Details and Rent Estimate

    Deposit

    • $500 deposit

    Model Rent and Fees

    Model Price Range

    • $1,290 - $2,540

  • 2 Bedrooms

    Floorplan B1

    From $1,715

    2 Beds, 2 Baths, 969 sq ft
    Available Now
    Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this Property

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,890Available Now13102969$700
    $1,715 September 15, 20262302969$700
    $1,740 October 12, 20263307969$700

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,715 - $3,595

    Current Available Pricing

    • $1,715 - $1,890

    Unit 13102 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 13102 Rent and Fees

    Unit Price

    • $1,890
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,715 - $3,595

    Unit 2302 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 2302 Rent and Fees

    Unit Price

    • $1,715
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,715 - $3,595

    Unit 3307 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 3307 Rent and Fees

    Unit Price

    • $1,740
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,715 - $3,595

    Floorplan B3

    From $1,905

    2 Beds, 2 Baths, 1165 sq ft
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,905Available Now13041165$700
    $1,930 August 30, 2026102061165$700
    $1,955 October 10, 2026162061165$700

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,905 - $3,660

    Current Available Pricing

    • $1,905 - $1,955

    Unit 1304 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 1304 Rent and Fees

    Unit Price

    • $1,905
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,905 - $3,660

    Unit 10206 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 10206 Rent and Fees

    Unit Price

    • $1,930
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,905 - $3,660

    Unit 16206 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 16206 Rent and Fees

    Unit Price

    • $1,955
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,905 - $3,660

    Floorplan B4

    From $2,220

    2 Beds, 2 Baths, 1278 sq ft
    Available Now
    Largest 2 BedroomThis is the largest 2 Bedroom at this Property

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $2,295Available Now103031278$700
    $2,220 October 9, 202673051278$700

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $2,220 - $4,285

    Current Available Pricing

    • $2,220 - $2,295

    Unit 10303 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 10303 Rent and Fees

    Unit Price

    • $2,295
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $2,220 - $4,285

    Unit 7305 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 7305 Rent and Fees

    Unit Price

    • $2,220
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $2,220 - $4,285

    Floorplan B2

    From $1,785

    2 Beds, 2 Baths, 1048 sq ft
    Available Sep 2

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,785 September 2, 2026153011048$700
    $1,785 September 21, 202623011048$700
    $1,835 October 9, 2026112071048$700

    Model Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Model Rent and Fees

    Model Price Range

    • $1,785 - $3,440

    Current Available Pricing

    • $1,785 - $1,835

    Unit 15301 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 15301 Rent and Fees

    Unit Price

    • $1,785
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,785 - $3,440

    Unit 2301 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 2301 Rent and Fees

    Unit Price

    • $1,785
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,785 - $3,440

    Unit 11207 Amenities and Features

    Features

    • High Speed Internet Access
    • Smoke Free

    Unit 11207 Rent and Fees

    Unit Price

    • $1,835
      • View Details and Rent Estimate

    Deposit

    • $700 deposit

    Model Rent and Fees

    Model Price Range

    • $1,785 - $3,440

  • 3 Bedrooms

    Floorplan C1

    From $2,445

    3 Beds, 2 Baths, 1446 sq ft
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $2,670Available Now122051446$800
    $2,570Available Now162031446$800
    $2,445Available Now72031446$800

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Smoke Free
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Island Kitchen
    • Kitchen
    • Microwave
    • Oven
    • Pantry
    • Range
    • Refrigerator
    • Stainless Steel Appliances

    Model Rent and Fees

    Model Price Range

    • $2,445 - $4,910

    Current Available Pricing

    • $2,445 - $2,670

    Unit 12205 Rent and Fees

    Unit Price

    • $2,670
      • View Details and Rent Estimate

    Deposit

    • $800 deposit

    Model Rent and Fees

    Model Price Range

    • $2,445 - $4,910

    Unit 16203 Rent and Fees

    Unit Price

    • $2,570
      • View Details and Rent Estimate

    Deposit

    • $800 deposit

    Model Rent and Fees

    Model Price Range

    • $2,445 - $4,910

    Unit 7203 Rent and Fees

    Unit Price

    • $2,445
      • View Details and Rent Estimate

    Deposit

    • $800 deposit

    Model Rent and Fees

    Model Price Range

    • $2,445 - $4,910
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

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Request Tour
Call us at: (866) 490-6991 to request a tour.

Videos

Property Video Tour 1

3D Tours

2BR, 2BA - 1,048SF
1BR, 1BA - 875SQFT
1BR, 1BA - 730SF
1BR, 1BA - 635SF
2BR, 2BA - 969SF
Clubhouse

Property Information

  • 312 Units
  • 3 Stories
  • Built in 2012

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.

Ask About Our Fees

Required Fees

One-Time Basics

Due at Application
Application Fee Per ApplicantiCharged per applicant.$75.00
Due at Move-In
Administrative FeeiCharged per unit.$200.00
Additional Security Deposit - RefundableiThe deposit amounts are as reflected below: Accepted: One Bedroom $500 Accepted: Two Bedroom $700 Accepted: Three Bedroom $800 Charged per unit.$500-$800

Utilities

Community FeeiTrash: $35 Parcel Pending (Package Machine): $8 Pest Control: $8 Total:$50 a month Charged per unit.$51.00/mo

Other Fees and Policies

Personal Add-Ons

Additional Resident Access Keys/Cards/Locks/Remotes FeeiOne time payment of $50.00 for FOB, allow access to 24hr gym and access gates and leasing office after hours Charged per unit.$50.00

Pet Fees

Cat
Cat FeeiMax of 2. Charged Per Pet.$400.00
Cat RentiCharged Per Pet.$30.00/mo
Restrictions:

None

Comments:

Max of 2. Pet fee is non-refundable and per household.

Dog
Dog FeeiMax of 2. Charged Per Pet.$400.00
Dog RentiCharged Per Pet.$30.00/mo
Restrictions:

None

Comments:

Max of 2. Pet fee is non-refundable and per household.

Storage Fees

Storage Unit
Storage DepositiCharged per rentable item.$0.00
Storage RentiCharged per rentable item.$35.00/mo
Comments:

Large Storage $35 a month: Length 7' 1/2, Width 41/2, Height 9' Small Storage $25 a month: 4' x 4'.

Parking Info and Fees

Other

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

On-Site Services

  • Pet Play Area
  • Recycling

Community Features

  • Conference Rooms
  • Business Center
  • Clubhouse
  • Corporate Housing
  • Lounge
  • Multi Use Room

Outdoor Features

  • Grill
  • Picnic Area
  • Gated
  • Yard

Recreation and Fitness

  • Fitness Center
  • Pool

Interior Features

  • Balcony
  • Storage Space
  • Ceiling Fans
  • Fireplace
  • High Speed Internet Access
  • Double Vanities
  • Tub/Shower
  • Heating
  • Washer/Dryer
  • Air Conditioning
  • Wi Fi
  • Wheelchair Accessible (Rooms)
  • Smoke Free

Kitchen Amenities

  • Disposal
  • Freezer
  • Island Kitchen
  • Range
  • Refrigerator
  • Oven
  • Pantry
  • Microwave
  • Dishwasher
  • Stainless Steel Appliances
  • Ice Maker
  • Kitchen
  • Granite Countertops

Living Area Features

  • Walk In Closets
  • Dining Room
  • Carpet
  • Vinyl Flooring
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Hardwood Floors
Ask About Our Amenities
Google Map

Map

5200 Windhaven Pky, Lewisville, TX 75056
Schedule a Time to Come See Us

Getting Around

  • 40 / 100 Fairly walkable

    Some day-to-day needs are within walking distance

  • 50 / 100 Fairly bikeable

    Somewhat suitable for bicycle commuting and/or recreation

  • 80 / 100 Very car friendly

    Excellent access to freeways and/or major arteries, with a very low chance of parking problems

Scores provided by Local Logic details

Getting to Know the Area

  • 70 / 100 Restaurants

    Variety of restaurants within a few minutes

  • 60 / 100 Cafes

    Variety of cafés within a few minutes

  • 70 / 100 Nightlife

    Several bars within a few minutes

  • 60 / 100 Shopping

    Several shops within a few minutes

  • 40 / 100 Parks

    Moderate amount of park space nearby

  • 100 / 100 Noise Level

    Virtually no sources of noise nearby

Scores provided by Local Logic

Frequently Asked Questions about Platinum Castle Hills

Where is Platinum Castle Hills located?

Platinum Castle Hills is located at 5200 Windhaven Pky near the Carrollton area of Lewisville, TX

What is the current rent range at Platinum Castle Hills?

1 Bedroom to 3 Bedroom Apartments at Platinum Castle Hills currently range from $1,290 to $4,910

When is the leasing office open?

  • The office Hours for Platinum Castle Hills are
  • Monday 9:00 am–6:00 pm
  • Tuesday 9:00 am–6:00 pm
  • Wednesday 9:00 am–6:00 pm
  • Thursday 9:00 am–6:00 pm
  • Friday 9:00 am–6:00 pm
  • Saturday 10:00 am–5:00 pm
  • Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at Platinum Castle Hills is: Up to 2 Months Free! *Restrictions Apply. Inquire For Details..

Lifestyle Ratings

  • Affordability Good Value3.6

    The Platinum Castle Hills Apartments are 7.93% cheaper than the average apartment in the Carrollton area.

    Rent Comparison to the Carrollton Neighborhood

    FloorplanLowest Price HereNeighborhood Avg RentNbhd Avg RentCost Difference%
    1 Bedroom$1,290$1,442-$152-10.5%
    2 Bedroom$1,715$1,885-$170-9.0%
    3 Bedroom$2,445$2,554-$109-4.3%

    Methodology: On 08/29/2026, ApartmentHomeLiving.com compared current rents by floorplan to 880 other apartment communities in the immediate area around Platinum Castle Hills (Carrollton) using today’s up-to-date pricing using the sum/count averaging formula. This data will be updated in real-time as prices fluctuate.

    Rent Pricing Data as of 08/29/2026

  • Work From Home 3.6

    Apartments and Homes with top Work From Home Lifestyle ratings have displayed the best amenities and community features that support the remote working from home lifestyle.

    Rating Factors

    This 3.6-star Work From Home rating is based on the following features:

    • Conference Rooms
    • Business Center(s)
    • Multi-Use Room
    • High Speed Internet Access
    • Hi Speed Internet/Wi-Fi
    • Corporate Housing
    • Fitness Center
    • Balconies
    • Storage Spaces
    • Ceiling Fans
    • Air Conditioning
    • Disposals
    • Dishwashers
    • Dining Rooms
    • Yards
    See more
    See less
Learn more about Lifestyle Search

Renters Reviews and Ratings

3.5
6 Renters Reviews

Poor Office Management

October 26, 2022 - Review from Apartments.com
Poor communication from office management. Valet trash is inconvenient, you have a two hour window in the AM or PM to put out your trash bin and often it’s not picked up. You have to jump through hoops to get your trash picked up and they hit me with a $50 fine with no warning, as promised.

Property Manager Responded

October 31, 2022
Thank you for reaching out. We sincerely apologize for the less-than-stellar experience. Please call us at (972) 899-6333 to discuss your concerns when you have the time. We look forward to hearing from you.

SNAKES ALERT

June 13, 2019 - Review from Apartments.com
BEWARE OF SNAKES!!!!!!!!!! We reside in the first floor and saw snakes about 3ft tall. The worst part is the management said they cannot do anything about it. Stuck here with the lease cause and it is expensive to break the lease. Very afraid to stay with kids. Just hoping for the lease to get over. I give 2 stars because, except for the bugs and snakes, everything else seems okay. Initially we thought the apartment was good. The whole leasing process was rushed and we were happy to do it ...
because we found a place in the level we wanted. The maintenance is also good and are quick to respond
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So Far So Good

April 22, 2019 - Review from Apartments.com
My husband and I have lived for about a year. There is nothing major problems. We decided to renewal the lease this time. Rasha responded and helped that quickly. She is friendly and professional. Also maintenance man does a good job & always accommodating. Safe, quiet and convenient location. I highly recommend this place.

Property Manager Responded

April 24, 2019
Thank you for briefly sharing your experience with us. We are pleased to see that you have had nothing less than a positive experience thus far, and happy that our staff has been very accommodating to your needs. Please let us know if there is anything our staff can do for you moving forward. Thanks again! - The Team at Platinum Castle Hills

Love this complex!

January 29, 2017 - Review from Apartments.com
Moved in December 2016 with this being the first time out of the house. I am in love with this complex, and everyone around you is very friendly. The only complaint I have is that there were a few times we requested maintenance to come fix our dryer and they did not show until about a week after we requested. However, we have also asked maintenance to come by more times and they came the same day and everything has been working since. The apartments are very home-like and roomy and it is also ...
great to have almost everything you could want located right around corner. Everything in the apartment is very up to date, modern and not too pricey for what you're getting here. I cannot wait to extend my lease and I know it'll be an easy transition because the front office assistants are great too! Overall, I am very happy with my decision to move into Platinum Cast Hills!!
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Thank you Platinum Castle Hills

August 2, 2016 - Review from Apartments.com
We moved into our apartment in May 2016 and since then had to call maintenance 3 times and each time they were right there to resolve the problem. Thank you Platinum Castle Hills for being so prompt and courteous. Also, the other day my remote to the gate would not work and the girl in the office stayed after hours to help reprogram the remote. Again, thank you Platinum Castle Hills. Would definitely recommend this place.

Is there a 3 year lease contract :)

October 22, 2015 - Review from Apartments.com
This complex is gorgeous. Perfect location and you don't have to deal with noisy road/highway. Soon as you walk in the staff is so caring and answered every question I had. They were willing to show apartments in pouring rain. They had me in and out with a new lease in hand within 20 minutes. They also approved me on the spot. So far I have lived in these for a couple months and the maintenance staff is very responsive and quick. They have an awesome dog run. Parking is never an issue and I get ...
home from work at 1am. Only downfall to me is the fitness center is a little weak, but probably due to safety hazards.
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Nearby Schools

The Colony High School

Lewisville Independent School District
4301 Blair Oaks Drive
Public School - Grades 9-12 (1801 Students)
In Attendance Zone3 minute drive / 1.0 miles away
5/10
Contact Us About Nearby Schools
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from Platinum Castle Hills.

Big Box and Retail

Aldi

6150 N Josey Ln
1 minute drive / 0.34 miles away

Target

4760 State Highway 121
1 minute drive / 0.37 miles away

Walgreens

5297 State Highway 121
2 minute drive / 0.91 miles away

Colleges and Universities

The Chicago School - Dallas, TX

6275 W Plano Pkwy Suite 130
8 minute drive / 3.84 miles away

Collin County Community College - Courtyard Center Campus

4800 Preston Park Boulevard
12 minute drive / 5.72 miles away

Collin County Community College - Preston Ridge Campus

9700 Wade Boulevard
15 minute drive / 7.04 miles away

Groceries

Aldi

6150 N Josey Ln
1 minute drive / 0.34 miles away

Kroger

6805 N Main St
5 minute drive / 2.74 miles away

Tom Thumb

5968 W Parker Rd
6 minute drive / 3.22 miles away

Hospitals

Carrollton Springs

2225 Parker Road
3 minute drive / 1.2 miles away

Baylor Scott & White Medical Center Carrollton

4343 North Josey Lane
4 minute drive / 2.16 miles away

Texas Health Presbyterian Hospital Plano

6200 W Parker Rd
5 minute drive / 2.69 miles away

Restaurants and Dining

Ruth's Chris (Dallas)

17840 Dallas Parkway
11 minute drive / 5.5 miles away

Del Frisco's Double Eagle

5251 Spring Valley Rd
19 minute drive / 9.03 miles away

Shopping Centers

Lewisville Towne Crossing

4760 State Highway 121
1 minute drive / 0.37 miles away

Castle Hills

Windhaven Pky
1 minute drive / 0.47 miles away

Castle Hills Commons

4920 Hwy 121
1 minute drive / 0.53 miles away

Platinum Castle Hills has 5 shopping centers within 0.7 miles.

Transit Stations

Trinity Mills Station-Green Line

13 minute drive / 6.09 miles away

Downtown Carrollton Station-Green Line

16 minute drive / 7.47 miles away

Farmers Branch Station-Green Line

20 minute drive / 9.59 miles away

Nearby Neighborhoods

Northeast Carrollton

Studio to 6 Bedroom Apartments from $699
View Rentals

Meadow Ridge

Studio to 6 Bedroom Apartments from $699
View Rentals

The Colony

Studio to 6 Bedroom Apartments from $550
View Rentals

Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Lewisville Studio Apartments $1,396$1,025$3,575
Lewisville 1 Bedroom Apartments $1,517$820$8,374
Lewisville 2 Bedroom Apartments $1,973$1,039$10,000+
Lewisville 3 Bedroom Apartments $2,571$1,616$6,390
Lewisville 4 Bedroom Apartments $7,340$2,624$10,000+
2 Bedroom Homes$1,981$1,350$2,600
3 Bedroom Homes$2,667$1,500$5,995
4 Bedroom Homes$3,475$2,180$10,000+
5 Bedroom Homes$4,306$2,350$7,800
6 Bedroom Homes$4,800$4,800$4,800

Browse Top Apartments in Lewisville

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Viewing: Platinum Castle Hills | Desktop Version | Listing Updated: 08/28/2026 | AHLPLA