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- Studio–3 Bedrooms
- $769–$2,100Rent Pricing
- 467–1,274Square Feet
About Polo Run Apartments
Live life unapologetically with Polo Run Apartments as your home sweet home. Nestled on 35 acres of lush green space set against the bustling backdrop of the Greenwood Park Mall, our community is sensationally located. Exciting amenities and well-thought-out floor plans go hand in hand with countless retailers to ensure your days run smoothly. Our Greenwood apartments for rent feature open-concept layouts that maximize space usage, bright interiors bathing in sunlight, ample closet space, and private balconies or patios. You can choose between eight distinct studio, one, two, and three-bedroom floor plans, each with its unique array of fixtures. To make things even easier, we offer same day move-ins, next-day internet and digital cable activation, along with a selection of furnished units. Pets, including larger breeds, are welcomed as well.The amenities are anything but lackluster. There is a deep treading pool with Wi-Fi sundeck and a versatile clubhouse to cover your need for entertainment, along with tennis courts to keep you active. We also have a cardio and resistance toning center that is ideal for novice and advanced fitness enthusiasts alike, as well as a leash-free pet park for the enjoyment of your adorable furry friends. All these are complemented by our more-than-ideal location within walking distance to more than 130 shops and restaurants, making the neighborhood part of our extended amenity list. Reaching downtown Indy, the University of Indianapolis, Eli Lilly, or any other attraction in the area is equally stress-free thanks to our convenient access to US-31 and IN-135.We would love to tell you more about our community, so schedule a tour of our Greenwood apartments right away!
Polo Run Apartments is located in the Southside Indianapolis Neighborhood and 46142 Zip code of Greenwood, IN. This community is professionally managed by Edward Rose & Sons
Unique Features and Amenities
- $200 Military Appreciation Move-In Discount
- Accelerated Home Internet & Cable Connections
- Ample Green Space
- Balcony, Patio, & View Selections
- Communal & In-Home Washer/Dryer Options
- Custom, Open-Concept Layouts
- Designated Carports
- Free, unassigned parking
- Furnished Suites Available*
- Leash-Free Pet Park
- Optional Flex Space
- Renovated Interior Options
- Resident Clubhouse & Concierge
- Smart Lock & Thermostat
Property Contact Info

Floorplan Pricing and Availability
Polo Run Apartments offers Studio to 3 Bedroom apartments starting from $769 and having 467–1,274 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
Studio
From $769
The Shetland Studio
Studio, 1 Bath, 467 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $815 Available Now 0614 467 $769 September 4, 2025 1162 467 Model Amenities and Features
Features
- Air Conditioning
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Model Rent and Fees
Price Range
- $769 - $1,141
Rent Pricing
- $769 - $1,141
Unit 0614 Amenities and Features
Features
- Air Conditioning
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0614 Rent and Fees
Price
- From $815
Model Rent and Fees
Price
- $769 - $1,141
Unit 1162 Amenities and Features
Features
- Air Conditioning
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 1162 Rent and Fees
Price
- From $769
Model Rent and Fees
Price
- $769 - $1,141
Apartment Model: The Shetland StudioFrom $769Studio, 1 Bath, 467 sq ftAvailable NowThe Shetland Studio - Floorplan 1 The Shetland Studio - Floorplan 2 Apartment Unit: 0614Apartment Model: The Shetland StudioFrom $815Studio, 1 Bath, 467 sq ftAvailable NowApartment Unit: 1162Apartment Model: The Shetland StudioFrom $769Studio, 1 Bath, 467 sq ftAvailable September 4, 20251 Bedroom
From $839
The Palomino 1 BR 1 BA
1 Bed, 1 Bath, 528 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $846 Available Now 0336 528 $854 July 10, 2025 0335 528 $839 July 14, 2025 0312 528 Model Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Model Rent and Fees
Price Range
- $839 - $1,291
Rent Pricing
- $839 - $1,189
Unit 0336 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0336 Rent and Fees
Price
- From $846
Model Rent and Fees
Price
- $839 - $1,291
Unit 0335 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0335 Rent and Fees
Price
- From $854
Model Rent and Fees
Price
- $839 - $1,291
Unit 0312 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0312 Rent and Fees
Price
- From $839
Model Rent and Fees
Price
- $839 - $1,291
Apartment Model: The Palomino 1 BR 1 BAFrom $8391 Bedroom, 1 Bath, 528 sq ftAvailable NowThe Palomino 1 BR 1 BA - Floorplan 1 The Palomino 1 BR 1 BA - Floorplan 2 Apartment Unit: 0336Apartment Model: The Palomino 1 BR 1 BAFrom $8461 Bedroom, 1 Bath, 528 sq ftAvailable NowApartment Unit: 0335Apartment Model: The Palomino 1 BR 1 BAFrom $8541 Bedroom, 1 Bath, 528 sq ftAvailable July 10, 2025Apartment Unit: 0312Apartment Model: The Palomino 1 BR 1 BAFrom $8391 Bedroom, 1 Bath, 528 sq ftAvailable July 14, 2025From $827
The Morgan 1 BR 1 BA
1 Bed, 1 Bath, 528-562 sq ftAvailable Jul 18Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $853 July 18, 2025 1017 528 $853 July 21, 2025 1044 528 $858 July 21, 2025 1048 528 Model Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Model Rent and Fees
Price Range
- $827 - $1,250
Rent Pricing
- $853 - $1,204
Unit 1017 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 1017 Rent and Fees
Price
- From $853
Model Rent and Fees
Price
- $827 - $1,250
Unit 1044 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 1044 Rent and Fees
Price
- From $853
Model Rent and Fees
Price
- $827 - $1,250
Unit 1048 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 1048 Rent and Fees
Price
- From $858
Model Rent and Fees
Price
- $827 - $1,250
Apartment Model: The Morgan 1 BR 1 BAFrom $8271 Bedroom, 1 Bath, 528-562 sq ftAvailable July 18, 2025The Morgan 1 BR 1 BA - Floorplan 1 The Morgan 1 BR 1 BA - Floorplan 2 The Morgan 1 BR 1 BA - Floorplan 3 Apartment Unit: 1017Apartment Model: The Morgan 1 BR 1 BAFrom $8531 Bedroom, 1 Bath, 528 sq ftAvailable July 18, 2025Apartment Unit: 1044Apartment Model: The Morgan 1 BR 1 BAFrom $8531 Bedroom, 1 Bath, 528 sq ftAvailable July 21, 2025Apartment Unit: 1048Apartment Model: The Morgan 1 BR 1 BAFrom $8581 Bedroom, 1 Bath, 528 sq ftAvailable July 21, 20252 Bedrooms
From $929
The Thoroughbred 2 BR 1 BA
2 Beds, 1 Bath, 634-637 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $959 Available Now 0919 634 $944 July 18, 2025 0934 634 $929 July 21, 2025 0925 634 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Tub/Shower
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Rent and Fees
Price Range
- $929 - $1,394
Rent Pricing
- $929 - $1,345
Unit 0919 Rent and Fees
Price
- From $959
Model Rent and Fees
Price
- $929 - $1,394
Unit 0934 Rent and Fees
Price
- From $944
Model Rent and Fees
Price
- $929 - $1,394
Unit 0925 Rent and Fees
Price
- From $929
Model Rent and Fees
Price
- $929 - $1,394
Apartment Model: The Thoroughbred 2 BR 1 BAFrom $9292 Bedroom, 1 Bath, 634-637 sq ftAvailable NowThe Thoroughbred 2 BR 1 BA - Floorplan 1 The Thoroughbred 2 BR 1 BA - Floorplan 2 Apartment Unit: 0919Apartment Model: The Thoroughbred 2 BR 1 BAFrom $9592 Bedroom, 1 Bath, 634 sq ftAvailable NowApartment Unit: 0934Apartment Model: The Thoroughbred 2 BR 1 BAFrom $9442 Bedroom, 1 Bath, 634 sq ftAvailable July 18, 2025Apartment Unit: 0925Apartment Model: The Thoroughbred 2 BR 1 BAFrom $9292 Bedroom, 1 Bath, 634 sq ftAvailable July 21, 2025From $1,276
The Clydesdale 2 BR 2 BA
2 Beds, 2 Baths, 935 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,291 Available Now 0523 935 $1,291 July 2, 2025 0514 935 $1,276 August 18, 2025 0524 935 Model Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Model Rent and Fees
Price Range
- $1,276 - $1,953
Rent Pricing
- $1,276 - $1,953
Unit 0523 Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 0523 Rent and Fees
Price
- From $1,291
Model Rent and Fees
Price
- $1,276 - $1,953
Unit 0514 Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 0514 Rent and Fees
Price
- From $1,291
Model Rent and Fees
Price
- $1,276 - $1,953
Unit 0524 Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Unit 0524 Rent and Fees
Price
- From $1,276
Model Rent and Fees
Price
- $1,276 - $1,953
Apartment Model: The Clydesdale 2 BR 2 BAFrom $1,2762 Bedroom, 2 Bath, 935 sq ftAvailable NowThe Clydesdale 2 BR 2 BA - Floorplan 1 The Clydesdale 2 BR 2 BA - Floorplan 2 Apartment Unit: 0523Apartment Model: The Clydesdale 2 BR 2 BAFrom $1,2912 Bedroom, 2 Bath, 935 sq ftAvailable NowApartment Unit: 0514Apartment Model: The Clydesdale 2 BR 2 BAFrom $1,2912 Bedroom, 2 Bath, 935 sq ftAvailable July 2, 2025Apartment Unit: 0524Apartment Model: The Clydesdale 2 BR 2 BAFrom $1,2762 Bedroom, 2 Bath, 935 sq ftAvailable August 18, 2025From $1,446
The Shire 2 BR 2 BA
2 Beds, 2 Baths, 1075 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,446 Available Now 1307 1075 Unit 1307 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Quartz Countertops
- Range
Living Space
- Hardwood Floors
- Window Coverings
Unit 1307 Rent and Fees
Price
- From $1,446
Model Rent and Fees
Price
- $1,446 - $2,100
Apartment Model: The Shire 2 BR 2 BAFrom $1,4462 Bedroom, 2 Bath, 1075 sq ftAvailable NowThe Shire 2 BR 2 BA - Floorplan 1 Apartment Unit: 1307Apartment Model: The Shire 2 BR 2 BAFrom $1,4462 Bedroom, 2 Bath, 1075 sq ftAvailable NowFrom $898
The Pinto 2 BR 1 BA
2 Beds, 1 Bath, 634 sq ftAvailable Jul 10Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $978 July 10, 2025 0223 634 $963 July 18, 2025 0360 634 $948 July 21, 2025 0145 634 Model Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Model Rent and Fees
Price Range
- $898 - $1,360
Rent Pricing
- $948 - $1,360
Unit 0223 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0223 Rent and Fees
Price
- From $978
Model Rent and Fees
Price
- $898 - $1,360
Unit 0360 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0360 Rent and Fees
Price
- From $963
Model Rent and Fees
Price
- $898 - $1,360
Unit 0145 Amenities and Features
Features
- Air Conditioning
- Heating
- High Speed Internet Access
- Tub/Shower
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Window Coverings
Unit 0145 Rent and Fees
Price
- From $948
Model Rent and Fees
Price
- $898 - $1,360
Apartment Model: The Pinto 2 BR 1 BAFrom $8982 Bedroom, 1 Bath, 634 sq ftAvailable July 10, 2025The Pinto 2 BR 1 BA - Floorplan 1 The Pinto 2 BR 1 BA - Floorplan 2 Apartment Unit: 0223Apartment Model: The Pinto 2 BR 1 BAFrom $9782 Bedroom, 1 Bath, 634 sq ftAvailable July 10, 2025Apartment Unit: 0360Apartment Model: The Pinto 2 BR 1 BAFrom $9632 Bedroom, 1 Bath, 634 sq ftAvailable July 18, 2025Apartment Unit: 0145Apartment Model: The Pinto 2 BR 1 BAFrom $9482 Bedroom, 1 Bath, 634 sq ftAvailable July 21, 20253 Bedrooms
The Belgian 3 BR 2 BA
3 Beds, 2 Baths, 1274 sq ftModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft From $1,511 Unavailable The Belgian 3 BR 2 BA 1274 sq ft Model Amenities and Features
Features
- Air Conditioning
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Range
Living Space
- Carpet
- Dining Room
- Window Coverings
Model Rent and Fees
Price Range
- $1,511 - $2,258
Apartment Model: The Belgian 3 BR 2 BAFrom $1,5113 Bedroom, 2 Bath, 1274 sq ftUnavailableThe Belgian 3 BR 2 BA - Floorplan 1
Schedule a Tour
Property Information
- 695 Units
- 2 Stories
- Built in 1973
- Furnished
- View Property Website
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Lease Terms
- 12 Months
- Short Term Lease Options
Pet Policy - Cats and Dogs
- $20 Monthly Pet Rent
- 2 Pet Limit
- $300 Fee
- The combined weight of any two (2) animals will not exceed one hundred (100) pounds.
- 75 lb Weight Limit
- See Community Website Amenity Page for Pet Policy Details
Parking Fees & Info
Parking Surface
- Surface Lot
Parking Other
- Other
Fee & Deposit Info
One-Time Fees
- $50 Application Fee
Matterport 3D Tours
Features and Amenities
On-Site Services
- Maintenance On Site
- Property Manager On Site
- Concierge
- Laundry Facilities
Community Features
- Clubhouse
- Walk Up
Outdoor Features
- Sundeck
- Patio
Recreation and Fitness
- Fitness Center
- Tennis Court
- Basketball Court
- Pool
Interior Features
- Balcony
- Storage Space
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Heating
- Tub/Shower
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Range
- Refrigerator
- Oven
- Dishwasher
- Microwave
- Kitchen
- Disposal
- Freezer
Living Area Features
- Carpet
- Window Coverings
- Dining Room

Map
- Shopping
- Colleges
- Grocery
- Medical
- Parks

Map
Hours and Contact Info
Monday | 9:00 am–6:00 pm |
Tuesday | 9:00 am–6:00 pm |
Wednesday | 9:00 am–6:00 pm |
Thursday | 9:00 am–6:00 pm |
Friday | 9:00 am–6:00 pm |
Saturday | 9:00 am–5:00 pm |
Sunday | Closed |
Getting Around
Walk Score®
69 / 100
Somewhat Walkable
Some errands can be accomplished on foot
Bike Score®
46 / 100
Somewhat Bikeable
Minimal bike infrastructure
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Polo Run Apartments
Where is Polo Run Apartments located?
Polo Run Apartments is located at 800 Kings Mill Rd near the Southside Indianapolis area of Greenwood, IN
What is the current rent range at Polo Run Apartments?
Studio to 3 Bedroom Apartments at Polo Run Apartments currently range from $769 to $2,100
When is the leasing office open?
- The office Hours for Polo Run Apartments are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 9:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at Polo Run Apartments. Call us today for info on moving here with your pet.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Avoid at all costs
September 29, 2023This place is cheaply made, it has so many coats of paints. It’s in a good area if you like hearing gunshots or sirens everyday. Residents are loud and management won’t do anything about it. When you go to move they won’t give your new apartment any information making it harder to move out.Property Manager Responded
January 12, 2024Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience with us and we apologize for any inconvenience that may have been caused. We value your feedback and would be more than happy to discuss any specific concerns that you have. Please feel welcome to stop by the office or reach out via email at your earliest convenience.
Review from Apartments.com
Great place to stay
November 15, 2022Living here for more than 3 years and never seen any delays in maintenance services. Appreciate the work done by office staff to organize several fun events. Great place to stay. One con staying here is the apartments having less square feet.Review from Apartments.com
NO
May 11, 2021Mice (a variety of mice little ones medium sized ones mice as big as squirrels), mold, old noisy buildings.Property Manager Responded
May 22, 2021Please understand extermination issues are few and far between at our community. We have professional exterminators on contract to visit our site every week. We encourage residents to report any concerns they may have immediately and we are here to help. As your contact info is not provided, please reach out to us so we can help resolve any issues you may have. Thank you for your residency and we look forward to assisting you soon.
Review from Apartments.com
It's not Great
August 23, 2020I just moved out of my parents house, so I'm young and I dont know much about what to look for when getting a place. When I touring these apartments they seem fine on the surface a little outdated but fine. they are worse than they appear from a far. up close they are extremely outdated and repaired or "updated" by painting over the old stuff. Once you see one thing painted over to look "better" you notice it all. I can hear people outside my window like they are standing next to me. my doors ...screech like no other, and I came to realize they screeched because the hinges didn't have pins in them. they were held together by nails inside the hinges. and the air registers are just painted over year after year and they are so disgusting im not surprised im living paycheck to paycheck since my A/C has to work so hard to blow through these dirty vents. not to mention our "included" water amenity smells like chemicals. My apartment has recently been recarpeted and in every spot that turns into hard flooring. the carpet isn't attached to the ground. and when you put in a maintenance report you don't hear anything back unless its something small.Property Manager Responded
September 5, 2020We are so sorry to see that you have not enjoyed your time at our community as much as we would like you to. We would like to help better your stay, if you have any concerns or suggestions on how we can improve your experience with us please call or stop by the office and we can talk through them together. We would like to reach out to you ourselves, but due to this review being anonymous we have no way to reach out. Thank you for your feedback, we look forward to improving your stay.
Read MoreReview from Apartments.com
Don't move here.
May 22, 2020Trash constantly overflowing from bins, residents leave trash in the halls. No phone signal. If you want internet, you have to use their service which caps at 100mbps at the cost of fiber from other companies and they don't provide a wifi router. So if there is an emergency, hope you have a landline.Property Manager Responded
May 27, 2020We are so sorry to see that you have not enjoyed your time at our community as much as we would like you to. Please keep in mind, if an internet maintenance request is submitted to our front office before 3:00 PM, we will go out to your apartment and troubleshoot any and all internet problems the same day the report is submitted. We are the only community to do this. If you notice any internet, or other, issues, please notify us as soon as possible and we will send someone out to troubleshoot the situation. Thank you.
Review from Apartments.com
Bad management
May 4, 2020The apartment is fine. The management, however, is 2 faced. They are nice and welcoming, but when something goes wrong, they give an attitude. My AC was broken for a month. Each time I put in a work order, it would come back “complete”. The work order was never done. I had to call 3 times to notify them of this, and they continued to ignore it. Finally, after treating to leave due to their lack of concern for the hot weather, they decided to fix it. They stated they can only work on it if it’s ...above 65. Then someone else said it has to be 70, and “they don’t know where I got that information”. Additionally, they do not allow aggressive breeds. There are many pit bulls on property, but as soon as I had a family German Shepherd VISIT, I could not have it. This management is extremely inconsistent, and there seems to be an explanation for everything wrong. Otherwise, the apartments are fine, and neighbors are okay.Property Manager Responded
May 8, 2020We're so disappointed to see your time in our community has ben anything less than excellent. Please understand that we would like nothing more than to go over your review together in person, however we are unable to reach out as this is an anonymous review. Please reach out to the leasing office at 317.888.8800 or via email at polo_manager@edwardrose.com as soon as possible. Thank you for reaching out and we look forward to assisting you soon.
Read MoreReview from Apartments.com
Eh
July 27, 2019I lived here for a year. During that year, my water heater went out 4 times. They were fairly quick at fixing it (they always came the same day I put the request in), but there’s no reason the water heater should stop working that often. I don’t take a lot of showers, just your usual daily morning shower before leaving for the day. They never even offered to put in a new water heater which they should probably have done after it stopped working for the 3rd or 4th time. Other than that, my stay ...here was alright. Also, heads up, make sure your carpets are spotless when you move out or else they’ll hit you with a $50 carpet cleaning fee in addition to the $150 cleaning fee you paid when you moved in.Property Manager Responded
September 11, 2019Our aim is to ensure that all of our residents feel welcome and come away with a positive experience here at our community. Please do not hesitate to reach out to our office if there are any lingering issues you would like for us to address. Our team would greatly appreciate the opportunity to work with you to better the experience here at our community. Thank you for your feedback and we look forward to assisting you soon.
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Lived here twice
March 20, 2019I was super happy the first time I lived here and the second time I lived here. That being said, I was extremely unhappy when I left this place. My girlfriend left and it was an entire process to get her removed from the lease and a new one in my name. I had to reapply to stay there, I had to pay the application fee again, they neglected to inform me they changed their approval process while I lived there. They refused to renew my lease on the basis of a 5 year old misdemeanor that was not drug ...related or violent related. I had already had been approved the 2nd time living there and had the misdemeanor, it was suddenly an issue a couple months before I was due to make the lease solely in my name. I paid my rent every single month, I was not a troublesome resident. The management is not great, they have a revolving door of employees. The maintenance crew will not accommodate people that work different shifts than day shift (I work nights and have requested to have maintenance do regular things during early or later afternoon hours specifically so I don't have someone entering my apartment while I sleep or if I happen to be in the middle of dressing or showering), they would not prioritize or even bother to call or text prior to coming to my apartment. When leaving, I was instructed to vacate by Saturday at midnight, I was out by Saturday afternoon but because their office was closed and they have removed the drop box, they charged ME an extra two days past my lease. They refused to return my phone call in regards to dropping off my key on Monday because they were closed on Saturdays after noon and all day Sundays. They also charged me for replacing carpet that was due for replacement BEFORE I moved in. Also, while I like being able to pay my rent online (via app). Not everyone has access to maintain an app. I have also had the app double charge my rent. I even provided proof because they started charging me late fees because my account did not have enough for double rent. They refused to remove the late fee and continued to charge it when I didn't pay it and complained about it the next month. They also "turned off" the AC units in 2017 when we started to get hot weather early in the year. My apartment was easily over 80 degrees inside before they bothered to turn on or even notify residents the AC units were turned off and they would be turning them back on. I will not return to Polo Run and I will not recommend it.Read MoreReview from Apartments.com
Don’t do it!
December 8, 2018I should have never moved here. The rent may be low but trust me they make up for it with everything else. They charge a 25 dollar administrative fee on top of a 3 dollar service fee for paying your rent online. The problem is you can only pay rent online or through a separate entity. I will not be renewing my lease next year.Review from Apartments.com
Great Place to call home
August 8, 2018I’m coming up on my one year here and I love it. I’m definitely signing another lease. The staff is great. They take great care of landscaping. They have resident events nights that show they call about the people here. Wonderful community!!!Property Manager Responded
August 14, 2018Thank you so much for the kind words and 5 stars! You made our day!
Review from Apartments.com
I like Polo Run apartment
September 22, 2017please don't just look only bad review. Im still living in this apartment and stuff are so great! yes some times i get mad too for not doing properly my air conditioning since last year and till this year 2017 september finally got fix...i hope its not break again. my point is that there's so many more room that has different problems not only us and we have to understand that. they are trying the best they can to answer our questions and trying to fix our problems. thank you all the stuff for ...you are great work and helping us our problems.Property Manager Responded
December 12, 2017Thank you so much for the 4 stars! Have a great day!
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Fantastic!
February 17, 2017I don't know why people would ever give Polo Run a bad review. I love the staff and they know me by name. I received a birthday card on my birthday and one on Christmas. The apartments are worth more than what you pay for.Review from Apartments.com
Nearby Schools
Greenwood Community High School
Greenwood Middle School
Westwood Elementary School
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Polo Run Apartments.
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Parks and Recreation
Polo Run Apartments has 2 parks within 9.8 miles, including Garfirled Conservatory, and White River State Park.
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Shopping Centers
Polo Run Apartments has 5 shopping centers within 0.4 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
Greenwood Studio Apartments | $1,186 | $750 | $1,769 |
Greenwood 1 Bedroom Apartments | $1,246 | $650 | $2,024 |
Greenwood 2 Bedroom Apartments | $1,558 | $898 | $3,530 |
Greenwood 3 Bedroom Apartments | $1,895 | $1,349 | $2,872 |
Greenwood 4 Bedroom Apartments | $1,700 | $1,675 | $1,725 |
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