Very Poor Service & Maintenance
August 30, 2026 - Review from Apartments.com
Very poor and disappointing service. We have to keep raising service requests repeatedly, but many issues are not addressed even after several months.
For example, the bridgeway light has not been working for the past 6 months, and there are many similar maintenance issues that remain unresolved. Even basic/common-area maintenance is not being handled properly.
There is no proper cleaning even at the time of lease renewal, and broken items are often not repaired or replaced. In some cases, we ...
simply have to live with the issue as it is because there is no effective follow-up or resolution.
The biggest problem is that residents have to keep complaining and following up repeatedly, while the issues continue for weeks or months. Some problems are also serious enough to cause significant inconvenience and frustration.
Overall, the maintenance response, service quality, and accountability are extremely poor. For the rent being paid, this level of service is unacceptable.
Very disappointing experience. Management needs to take these maintenance concerns seriously and actually resolve them instead of just creating service requests and leaving them pending. Even we are living from 8+ Year, too much poor service and high rent for existing who is living from long.
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Max of 2. We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $25 per month, per animal, along with an annual $30 pet screening fee. There is a weight lim...