Portola at Papago Apartments

housekeeping was not the source of the issue. Despite repeated requests for help, solutions were temporary and failed to address the root cause. I also dealt with cigarette smoke regularly entering my apartment from neighboring units. The odor became so strong that guests assumed I smoked, despite being a non-smoker. What frustrated me most was the difference in accountability. After experiencing a job change and a death in my family, I was only a few days late on rent and was immediately faced with substantial late fees and legal costs. Yet when I reported habitability, maintenance, and sanitation concerns, responses were often delayed, unresolved, or closed without meaningful resolution. If I had read a review like this before moving in, I would have made a different decision. Prospective renters should carefully consider how management responds when serious maintenance and quality-of-life issues arise.

installing plumbing, electrical and they had my bathroom vanity sitting in my living room for a day and a half until I had family visiting and demanded they reinstall it. During my second month on the lease, car port assignments were randomly rearranged. They said this was due to some folks having 2 covered spots while others had none. I only had the one port assigned next to my apartment building, but I was still reassigned to a spot in front of another building altogether, and it has a support pole for the covered parking 4 inches into my useable parking area. An associate on the staff stated that the spot next to what had been my originally reserved spot in front of my building was chosen to not be assigned to anyone so the front office and contractors could have access to it instead. My brother visiting from out of town and myself were solicited for drugs and other questionable behavior in the parking lot and I'm just 2 months in. Finally, the cars are packed in so fully in this lot that one is guaranteed to come into contact with another tenant's vehicle. It is really bad. I've already got 2 large, black scrape marks on my bumper. This management is in the business of making promises they have no control over so long as it gets you to sign a lease. I've got to rank them in my top 5 worst property managers in my nearly 20 years of renting. It is going to cost me more than 3 grand plus 2 months of rent still owed to kill my lease with a 60 day notice that they are requiring. Between move in and having to buy-out of the lease, this was $5k down the toilet on top of rent for 60 days of a nightmare. I don't feel safe and I can't pay enough to get out of here. Renters be very aware and rent here at your own risk.

good , loves to talk a lot :) Anna is a great person . that day i was approved and was moved in the next day . the lady made everything so easy for me and helped me out a lot . now i was 6 months living here and i love it , super quite , my neighbors are super cool . i well recommended this place to someone just like they did to me !!WE

this dirty place. The rent prices are rediculous as well