Visitante
January 24, 2026 - Review from Apartments.com
Very bad experience at the apartment with the administrator it is very obvious that they do not have good morals to treat people and especially their customers/ residents who live there, the owners of the building should definitely change the administration to lessen the chances of a bad rep/image for the building itself.
Property Manager Responded
February 5, 2026
Dear Yessenia,
We sincerely apologize for the experience you described during your recent visit to Print House. Providing a welcoming, professional, and courteous environment, especially at our concierge desk is extremely important to us. We are disappointed to learn that your interaction did not reflect the level of service we strive to deliver.
After reviewing our records, we were unable to locate a recent visit under your name. Your feedback is important to us, and we take your concerns seriously. We would greatly appreciate the opportunity to speak with you directly to better understand what occurred and to address the matter appropriately.
At your convenience, please feel free to contact our leasing office at 201-201-5554 or email us at printhouse@russomanagement.com. We are committed to ensuring every guest and resident has a positive experience and would welcome the opportunity to make this right.
Regards,
Print House Management Team
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