Spacious and decent but EXTREMELY Poor sound proofing and inconsiderate neighbors
January 29, 2019 - Review from Apartments.com
We've lived here for a few months now and we liked most everything about the apartment and the area. The apartments are located in a beautiful part of south Champaign and we're close to everything! Kaitie was an absolute delight to work with and she was very patient with me before and as we moved in here.
One of the major problems we have been facing here is that the apartments have poor sound proofing, I literally hear every step my neighbor takes, I know when she's using the restroom, when ...
she's showering, when she's watching tv... which is fine... until her boyfriend spends the night and they stay up aaaaaallllll night making sure everyone in the neighborhood know they're doing the deed... for hours. They're loud and so is their furniture. They can be so loud that the my little kids keep waking up shaking thinking someone invaded our house (not even exaggerating). Management doesn't do anything about it, so we had to call the cops twice for loud "and excessive noise past midnight. So if you are a light sleeper (like me) or have little kids who can be easily scared by noise from an adjacent apartment, don't move in here.
A second problem is the apartments are old. Very old. So expect ants and mice. I found mice droppings when we moved in and panicked. Submitted a maintenance request but no one responded. So I called and I was transferred to maintenance (Angie, I believe is her name). Let's just say that Angie should play one of the Office characters for being super rude and uninterested in her job. I explained that I found mouse dropping and she said it was our problem. Residents should buy and place traps and poison... are you freaking kidding me? It's not MY apartment... you gave it to me infested.. but of course I had to take care of the problem myself because I don't want to live with rodents.
A final thing, before you sign the contract, make sure you have everything in writing. No phone calls. After the first month payment, I was looking through the resident portal and there was an additional monthly fee of $35 added on my account. When I called the office, they said that's because when I signed the contract, I was offered a "special rate" that was advertized at the time... nope. That wasn't true. Armed the with the contract, I disputed the charges and I haven't been charged that.. yet. I assume that if I renew my contract, then I'll be paying MORE for the next round.
I can't wait to move out.
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