Disabled Veteran Warns Renters Know Your Rights and Document Everything
May 30, 2025 - Review from Apartments.com
As a disabled veteran living with severe PTSD, anxiety, and depression, my experience at Quinn Station was deeply frustrating and concerning.
We were promised a specific unit and a $500 move-in promotion when we applied, and told management had to “move people around” to accommodate our requested move-in date. However, just days before moving in, we were baited and switched into a different unit we had never seen, with no adjustment to rent or explanation. The unit was in poor condition at ...
move-in—dirty floors, unsanitary bathrooms, and generally unclean. I have photo documentation.
Maintenance replaced a missing toilet cap and damaged blinds but did not clean the inside of the dryer, which remained filthy. Every door inside the unit sticks or jams, causing ongoing inconvenience.
Most distressing was a maintenance worker entering the unit unannounced at 7:30 AM while I was out of town. He left quickly after noticing our security camera, but I later learned the door code from previous tenants was never changed—a serious breach of security and privacy. This violated Pennsylvania law requiring reasonable notice before entry and was especially harmful given my PTSD.
Later, the unit was listed for rent before our lease ended, yet we were still charged a $292 balance without itemized explanation. I dispute this charge and will not pay it; management is free to pursue it through the courts if they choose.
To future renters: know your rights, especially under Pennsylvania landlord-tenant law. Document everything from move-in to move-out—photos, emails, and any promises made. Ask for everything in writing, and protect yourself, especially if you have health or mental health conditions.
My experience at Quinn Station was stressful and disappointing, and I hope this review helps others avoid similar issues.
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