Rainbow Plaza Apartments

will never get anything in your apartment fixed even if you call them multiple times about your problem. The units in the building are very poorly done and we have had problems with bugs in our cupboards since the day we moved in. There are also many problems with the other tenants living in this building, we have had people trying to kick in our door and messing with our door knob for months now. There are no cameras in the building hallways at all so if someone were to break in there would be no way of telling who it was. We would end our lease early if it wasn’t $2000+ to do so.

there for weeks. Attempts are definitely being made to improve the building, which is great, but it was definitely cleaner and there were less tenent issues when they had onsite caretaking staff. The building was cleaned on a daily basis. Now it's cleaned maybe one a week. The trash bins are always overflowing. It would be nice if they added an additional weekly pickup. Management has always been pleasant and helpful in my experience.

just grout them on myself to take a shower. They're going to have to gut these bathrooms-there is water damage everywhere. I have numerous water damage stains on my ceiling. They're also TERRIBLE at communication-I've lived in apartments for 20 years, and I've never seen anything like it. We apparently switched garbage services, and went nearly an actual week without a garbage can. Seriously! I have pictures of piles and piles of garbage sitting outside. They work on plumbing in the middle of the night, turning the water off at 10 and on again at 6am (if you're lucky, it's only been back on in time once). Bam-bam-bam on the pipes is all you hear all night. They work on things whenever they want to, usually about 7am you hear them hammering or drilling. They are working on the stupidest, most arbitrary things for "improvement," and I know it's only to try to be able to justify raising the rents hundreds of dollars for nothing. They replaced all the balconies, which were fine, and the trim around the garages. They added a credit card machine to the washers and dryers, and full camera systems EVERYWHERE. The old owners had bought a bunch of carts from Kmart when they closed to allow us to bring groceries in, and now maintenance has them ALL sitting in the apartments they are working on. There is no on-site caretaker, and office hours are regular M-F 8:30-5ish hours. They don't plow, and then once the snow has melted, they send a notice asking you to move your car so the road can be "scraped." They randomly close the laundry rooms or office or elevator or whatever they feel like with no notice. It's just miserable now, I am so happy I only signed a 6 month lease. It's sad after 8 years of living here I'm so happy to leave. Jack wasn't perfect, but he was fair. These people are just ripoffs. I do NOT recommend living here, it is TOO expensive for what you get. Look around for other places in the area.

without making any known improvements to the building, amenities, or apartments. We've also had a lot of trouble with a few people at the office not being very helpful, and who seem to have an attitude that they're being inconvenienced if they are asked anything. We also do not feel safe after learning that there are squatters living in the woods behind the parking lot! The maintenance crew that used to work there prior to the company change did not do a good job of maintaining the apartment. Several times we had to call them about our ceiling leaking water in our bedroom closet, bathroom, and kitchen. All they did to "fix" it was patch up the crumbling popcorn ceiling multiple times until we had to contact the building manager, then they finally looked into the problem further and actually fixed it. Our closet and kitchen ceilings were never patched up after that, so we're worried they won't give us our deposit money back due to the old maintenance crew's bad work. The only reason we put up with it so long is because the apartment rent was cheap, but not anymore. We don't want to pay more for our still crappy apartment! So, needless to say, we are tired of all these issues and are moving!