What they served will annoy you
April 3, 2019 - Review from Apartments.com
Lived here last year, my friend even calls it Barbaric park apartment. House is old and renovation of furnitures is just paint furnitures into white, carpet and floor seems have a good renovation though. However, sound insulation of the room is not good, and floor is too thin that even people lived in second floor walk normally it will feel like they are stomping hard. There were many unexpected thing happening here. At the first day I moved in, I asked an agent about whether the heating system ...
is using electric or gas, and I got an answer as electric, so I didn't create gas account at PG&E. Later in late November, I turned on the heating system and it doesn't work at all, when I requested a repair of my heating system, the repairman responded quickly and told me I need to open gas account at PG&E to use the heating system(I have to say repairing group is really responsible here). AWESOME, agent of the apartment doesn't know how the heating system is driven. Moreover, if you really need to choose here as your home, DO NOT PAY WITH CHECK OR ONLINE PAYMENT. I tried to pay my rent in the first month with online payment, I was sure I have enough money in my account, and I checked the routing number and other information carefully twice before submit, after a week, I got an email told me that the payment didn't go through, and I thought maybe I input the wrong number in the system, then I checked it even more careful than a week ago, it still didn't go through, and I had to pay with money order. Next time I tried to pay with check and they told me they won't take it because I'm "dishonoring" them. AMAZING. I paid my PG&E bill with online banking, I paid my rent at previous apartments with check, and they worked perfectly good but just didn't work at Renaissance Park apartment, further more, they accused you "DISHONORED". I recommand that let the repairing group take charge of the management and it would be better than now. Won't recommand choosing this apartment as your home.
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