So far, really good!
September 21, 2023 - Review from Apartments.com
I am finishing my second year here, and just renewed again after a modest rent increase. Everything goes up every year for everyone (including homeowners), so I am OK with small increases. I see other reviews here about the unresponsiveness of management, and although I have had no major problems with my home, I disagree that they are unresponsive. I email or stop in to the office if I have a concern, and it's always handled in a timely manner.
I feel like I live in a resort. The rent is high ...
here considering it's the suburbs, but the building is meticulously maintained, the pool is fabulous, there are amenities I don't personally use like the community rooms, outdoor grilling areas, exercise room that's spotless and well-equipped. Yes, sometimes the elevator is out of order, and I...wait for it...take another one or I take the stairs! It's usually a minor inconvenience.
My apartment is spacious, very thoughtfully laid out with storage for all I have, and I have a lovely balcony overlooking the pool. I do hear noise from my neighbors when I'm in the hallway, but I do not hear it when I'm in my home. Overall, aside from the occasional gathering in the outdoor common area late at night, I feel this is a quiet, peaceful place.
I have great neighbors of all ages and family situations, and we have a friendly community. I have a dog, and this place is wonderful for her - lots of playmates, a dog washing area and two dog parks if I want to let her off leash. My life here is simple and, despite the high rent, it's still inexpensive compared to suburban home ownership. The building has nice retail, a Sprouts grocery, and restaurants in it. I go to physical therapy, and the PT is right in the building! Couldn't be more convenient.
I will live here for as long as it financially makes sense for me to do so, and I will remember my time here fondly.
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Property Manager Responded
September 24, 2023
Hi Brande, thank you for taking the time to leave such a thoughtful review of Residences at the Promenade! We're thrilled to hear that you're enjoying your experience here and have renewed your lease. It's great to hear that you're taking advantage of all the amenities we have to offer, including the pool, community rooms, and outdoor grilling areas. We're also glad to hear that you have had positive experiences with our management team and that they have been responsive to your needs. Thank you for choosing Residences at the Promenade as your home and for being part of our community.
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