I have lived here for over 25 years, and throughout the years, we have seen the management change and witnessed the decline in the overall quality of this complex. We received the "remodeled" apartment with the bathroom walls peeling off, the ceiling in the living room close to collapsing, among many other imperfections akin to these, with management refusing to fix any of this, not even the paint, and suggesting that it won't be fixed until after we move.
Recently, we were charged $50 for
..."damages" after leaving a bicycle on the patio because we were on vacation and couldn't move it inside after the notice (note we've had bikes on the patio for over a decade with no complaint prior).
We inquired about the possibility of not paying for August and moving out a bit earlier, considering our contract technically ends on August 31st.
Last Friday, we sought advice from the apartment complex employees about this possibility and they advised us to wait until Monday to discuss it with the manager. However, when we returned on Monday to speak with the manager, to our dismay, the management informed us that we failed to provide a 60 days notice before vacating the premises. Instead of showing any compassion or understanding for our longstanding tenancy, they coldly insisted that we not only pay for August but also a staggering 17 days of September. As a result, we are now being forced to pay for three extra days than it would have been on Friday, highlighting the management's lack of accountability and disregard for their own guidance, leaving us feeling deceived and frustrated.
It is beyond disheartening to see how heartless and inflexible they can be, especially considering our 25-year residency here.
You would think that after such an extended period of being reliable, responsible tenants, they would be willing to make a simple exception. It feels like they care more about squeezing every last penny out of us rather than acknowledging the decades we've spent calling this place home. Their refusal to extend even the slightest courtesy is a clear sign of their callousness and lack of appreciation for loyal residents.
In conclusion, I strongly advise against considering this apartment complex for your living needs. The shoddy remodel, lack of compassion, rigid policies, and general indifference towards longtime residents make this a place to avoid. Save yourself the frustration and disappointment by looking elsewhere for a more humane and caring housing option.
Property Manager Responded