Roaches Everywhere
May 9, 2026 - Review from Apartments.com
Moving here has been one of the biggest stressors and nightmares. There were roaches in my unit when I moved in. It has been so uncomfortable living here. I find the cockroaches everywhere—dishes, oven, microwave, my room. I’m constantly having to clean dishes before using them, I’m always watching where I step out of fear of stepping on a cockroach. I’ve also found cockroaches all over my things from clothes to chairs and computers. It’s embarrassing to have friends or family over. Everyday ...
before work, I have to empty my backpack to make sure I am not taking a cockroach to work and spreading this. I would not recommend moving here.
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Property Manager Responded
May 16, 2026
Hi Bonnie,
Thank you for taking the time to share your experience. We sincerely regret to hear about the pest issues you have experienced in your home and understand how stressful and uncomfortable this situation has been for you. We recognize the impact this can have on your daily life and understand your frustration.
Please know that we take pest concerns very seriously and are committed to working with our pest control vendors to address these matters as promptly and effectively as possible. Our goal is to ensure residents feel comfortable in their homes, and we regret that your experience has not reflected that standard.
I left you a voicemail and would appreciate the opportunity to speak with you directly so we can further review the situation and coordinate any additional treatment or follow-up that may be needed. Please feel free to contact me directly at ksassa@essex.com.
Sincerely,
Kal Sassa
Community Relations Manager
Pets must be spayed/neutered.