No wonder they always have availability.
August 17, 2022 - Review from Apartments.com
This place is barely OK. Size of the apartments are nice and the location is good. I like the maintenance staff as they are friendly and efficient.
The rest is not good… I moved in in December. My apartment was supposed to be ready a week before I actually started moving in, it wasn’t so I actually had to wait another week (2 weeks after my move in date) to do so. The “gated community” has never had the gates actually close since I’ve been here. The grills were out of order until just this ...
week. My lease says the pool is open year round, but it wasn’t open when I moved in, they started demolishing it in April with a promise of a new, better , salt water pool by Memorial Day. It is a few weeks before Labor Day now and no word about if we’ll actually ever have a pool again.
As for the management company, they are dishonest, rude and lack professional communication skills.
The only reason people move here is because they always have an opening, which is likely because of everything I’ve listed, and probably more that I don’t know about.
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Property Manager Responded
August 23, 2022
Thank you very much for sharing your feedback. We are sorry to hear that we have not met your expectations. We certainly did not want you to have a stressful move-in and we apologize for falling short in any way. We have been working to have the gate repaired and in working order. We did experience a slight delay due to a part that had to be ordered. The good news is that the part has arrived and we are now just waiting for the vendor to get us on the schedule to finish the repair. Additionally, we are waiting on the approval of the blue prints for the swimming pool from the town of Thunderbolt. This is unfortunately out of our control and we are cooperating with the necessary agents to ensure this moves along as quickly as possible. We apologize for the inconvenience and we certainly appreciate your understanding as we work to have these projects finalized. If you would like to have more details or discuss this in further detail, please know that our manager would be happy to ...
chat with you and keep you up to date. Thank you, again. - The River Crossing Team
Max of 2. Pet rent and one-time fee are per pet.