No Safety or Sense of Security
February 10, 2025 - Review from Apartments.com
Over the past 28 months, an average of six vehicles in the Riverhouse parking lot have had multiple windows shattered each week, with personal belongings stolen. This issue has persisted for over two years, yet management refuses to implement any meaningful security measures, explicitly stating they will never install security cameras. As of this morning (February 10), I personally counted 13 cars with broken windows.
If security, peace of mind, and avoiding frequent window replacements are ...
priorities for you, Riverhouse is not be the best choice.
Given the high rental prices, living here all but guarantees at least $500 in car repairs within your first few months. Comparable properties offer not only similar pricing but also a greater commitment to resident safety and well-being. Unfortunately, Riverhouse appears more focused on maximizing profit than addressing ongoing security concerns.
For those questioning the accuracy of this review, I strongly encourage speaking with current residents. Feedback from tenants paints a much clearer picture than the dismissive responses typically provided by the front desk.
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Property Manager Responded
March 6, 2025
Hello Donald,
Thank you for sharing your concerns. We genuinely understand how frustrating and unsettling the situation is, and we want to assure you that our residents are our top priority. Vehicle break-ins have unfortunately been a growing issue across the city, and we recognize its impact on our community, including the challenges faced in our parking lot.
To address this, we are working closely with local authorities to identify ways we can minimize repeat incidents and will be increasing on-site security moving forward. We also encourage residents to remain vigilant and report any suspicious activity.
If you have any questions or further concerns, please don't hesitate to reach out to us at info@riverhousecolumbus.com. We appreciate your feedback and remain committed to fostering a supportive living environment for all residents.
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