I have to say that it has been great! We have a super spacious 2 bed/2 bath and the patio is enormous. Everyone has assigned parking. My unit faces a trail and a lake, very beautiful views. Maintenance is always on point; it is slow if you put a request online, but if you go in person they will get it done at that exact moment. The community is small and friendly, and Korean town is just down the street. Parking for visitors is difficult, but I have found that they are truly working on it, they
...recently added a few more parking spaces. Another thing that seems to bother people are the spiders. We face a lake and a trail that has a lot of wild life, spiders are one of them and they tend to make webs on the halls. However, maintenance is good at taking them down constantly. Also, there are absolutely NO cockroaches and the grounds are kept clean.
Another thing is that one of the property managers has not the best customer service training. There is two of them, one is this amazing guy who is super friendly and always whiling to help. The other is an older lady who has the back office facing the pool. I went in once to put in a maintenance request and the lady looked bothered and got defensive when I asked questions, to the point that she said to me something along the lines of "what else do you want me to do". All I was asking is if I should go home and wait for maintenance. Since then I try to avoid her. A few months later she called me at 6 pm to ask me if I had dogs (which I do and did fill out all the appropriate forms). Not even a "sorry to bother you this late...", or "I understand that you have dogs, but it seems like we misplaced the paperwork", or "do you have a minute to answer a few questions". No, none of that, she called and straight up asked me if I had dogs, what breed were they and if I had filled out the paperwork because she had nothing on record. Then, she told me her maintenance guys are telling her that when I clean my patio the water drips to the first floor and that I am not allowed to have my dogs LIVE in the patio. My dogs love to be on the patio as is super big, but that does not mean that they LIVE there, it's OCTOBER and its 50 degrees outside and raining, come on. Of course I was bothered, this woman does not know how to talk to her residents.
Anyway, aside from this untrained lady, whom I absolutely hope I don't have to interact with again, Riverside Park Apartments is a comfortable place to live and I recommend it to people.
Max of 2. | Restrictions: Breed Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not ...