Great Management and upkeep
October 29, 2022 - Review from Apartments.com
Rockwood apartments was my home for almost two years. The manager, Robin, took care of the residents. She guided us through the "big freeze" of February 2021. We kept power, water, and heat the whole time. Repairs were always fast, and the guys who did them were personable and polite. When I first came to view the apt., I nearly made a u-turn before I got there out of trepidation about a third floor apt. But I went anyway, and found out about the free two-level wheeled carts and the ELEVATOR, so ...
in the 1 year and 8 months I lived there, it was no problem getting heavy stuff up and down. The pool always looked clean and the "tiki hut" was a nice place to read in good weather. The communal laundry room was also always clean. Eventually a rented washer dryer eliminated the need for the downstairs communal laundry room. It had credit/debit card payment, a nice alternative to coins, and the dryers worked well. Through no fault of rockwood, a multilevel apartment complex being built next door since 2021 created a lot of construction beeping and dust, but it's up to four levels now and might be finished in a few months. The location right off burnet rd near Waterloo burgers was outstanding. I walked to shops on Anderson lane (one mile away) even at night. I never had any issues with car break-ins or tampering. I would recommend rockwood apartments because of Robin's excellent management.
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