0/10 would not recommend - get better quality elsewhere
December 16, 2022 - Review from Apartments.com
Unprofessional and lack of communication. Calling the office is pointless to get any matters handled you’ll have to physically go to the office and then all of a sudden your matters are addressed. You’re better off paying more for better quality service if you can. We only lasted 3 months because we wanted more security and better communication from the office and moved. We moved out 2 months ago still no security deposit (against PA state law by the way) I’ve emailed, called and emailed and ...
called all over again— pointless. Today I’m going there in person because I’ve had enough of the excuses. Management seems to be run by young 20 something’s and very careless. I am a young 20 something and I’ve never been so careless. We moved out 2 months ago and they keep billing us for “vacant utility fees” ridiculous.You call they spew lies and never do what they’re telling you they’re going to do. They charge a $20 trash and $40 sewer fee yet trash is always piled up and smells like garbage half the time. 2.5 months later i had to call the Conoservice that we use to pay our utilizes because we keep being charged even the guy at Conoservice said to me “theyre ridiculous” and submitted a dispute through them without even bother to call them because they realized how ridiculous and hard to get in touch with them they are. Also, our dryer never worked really and we had to use the dryer downstairs. Once it was flooded for days! Took over a month to get a new Mailbox key. One maintenance guy for the entire property. 1/10 would not recommend with all the fees you pay just go to a luxury complex down the road if you can
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Property Manager Responded
April 25, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Max of 2. Finding a pet-friendly apartment can be difficult at times. We know how much you love your furry friends, and we are pleased to welcome four-legged friends to the community. Please speak with an associate for more details.