5/10, Probably Wouldn't Recommend
September 14, 2022 - Review from Apartments.com
Pros:
The apartment itself is good - washer and dryer in unit work well, there are high ceilings, and balcony is nice.
-Good parking options.
-Complex is relatively safe, with easy access to Blue Hills Reservation.
-There's a package room.
-Usually pretty quiet.
Cons:
-Maintenence (while kind) is overworked and understaffed, leading to huge delays in repairs. This is frustrating as I've had multiple appliances break down, and it's slow to be fixed.
-Indoor pool has been closed since I moved ...
in, and the outdood pool has been closed multiple times as it is in disrepair.
-Site management is usually not very responsive to concerns. (New manager joined recently, I'm hoping they are able to improve this.)
-Despite it being a non-smoking complex, my neighbors smoke frequently, and nothing has been done.
-Security in the mail room is not great. Several people have reported their packages stolen, and I've had prescriptions delayed because of the disorganization.
-Rent was raised 14% last turnover, (for reference, Boston avg. increase in prices was 9.5%, and inflation at the time was 7.5%) and the parent company point blank refused to negotiate with me, despite issues listed above, and the fact that I do not live in one of the renovated apartments.
My biggest frustration has been with management's handling of issues, and their willingness to help the residents. Again, I'm hoping a new manager will improve the situation, but I would not recommend that anyone moves here.
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