Hidden Fee at the end
June 26, 2023 - Review from Apartments.com
We needed to keep our kids in the same school until the school year was over. We decided to rent a one bedroom apartment at SYNC at Nobu for three months. We DID NOT live in the apartment. We just paid rent. I took pictures and did inventory and emailed to the main office. The apartment was dirty inside and the balcony had bird poop all over it.No big deal for us since we weren't living there. Fast forward- Time to turn the apartment back in. Well they did the walk through and we informed them we ...
didn't live in it.
Everything seemed fine. Well they sent us a bill for $70.00 for power wash for a carpet never used. Then we are given the whole thing (it is in writing). We didn't sign our inventory form that magically is not available to them bc you have to come in and have leasing office and you sign it TOGETHER. Amazing how they follow protocol at the end but not at the beginning (where papers need to be signed)
So *****WARNING****
if you decide to rent here:
* You will get a dirty apartment
* The only clean and nice place is the leasing office
*You WILL get charge power wash for a carpet not used and a
service never done.( I did get a dirty apartment)
*The interior of the apartments are really worn down
*They are quick to send you to collections for the power wash scam. I am sure they have a few others up their sleeves.
*Make sure Leasing office and you sign the Inventory sheet at the beginning. (They will pretend they never got it)
***I hope my experience helps you ;)
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Property Manager Responded
July 2, 2023
We appreciate your opinion and always welcome everyone’s views. We are sorry you had this experience at our community. Please contact our office so we can help with your concerns and answer any additonal questions you may have. Thank you for your review.
Max of 2. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.