We have lived in Sanctuary Place apartments for just over 2 years total. We have lived in two separate apartments there. The first time we moved out, we were in the process of buying a house and had to break our lease. We wound up paying just about a quarter of our actual rent to cover the break in the lease until the time someone else moved in. That was no big deal. However, when the house fell through and we decided to move back in (big mistake), I completely remembered why we wanted to move
...away in the first place. The maintenance people take forever to get back to you and fix whatever is wrong, the office staff NEVER answers the phone. I called three times one day after I had driven by the office to see if someone was there, yet no one answered the phone. The only way I have ever been able to communicate with anyone in the office was by email or in person. Snow removal in the complex is ridiculous. Over a week after the last snowfall, there is still patches of ice on the sidewalks, the main sidewalk was never cleared off at all and children use that sidewalk to get to the bus stop. There is ice all over the parking area as well. Their snow plow consists of a golf cart with a small plow attached to it, all this does is make it worse because it packs the snow down and makes the roadway very slippery. Also, when we lived in a much larger house, I never saw a $70 water/sewer bill. The water/sewer is run by a place out of Ohio rather than the Boone County water district and I think this is why prices are higher. Electric bills are outrageous in the winter because there is always a draft from the windows and doors causing the heat to run constantly. I really want to break my lease again, even though it just renewed, but I do not want to keep paying rent until the apartment is leased again, for a lower price than what I am currently paying.
