Verified RenterSubmitted by a verified resident of the apartment community. Participating residents may receive reward points in exchange for posting a review during their lease term, regardless of the nature of the review.
August 7, 2026 - Review from Apartments.com
There is only one person working in the office of our 216 apartment building. This is ridiculous! People keep getting moved to another location. Right now, we have Corey in the office, one new maintenance person who I don't know his name, and I think we still have a housekeeper, I'm not sure. There should be at least 10 full-time people working here. The elevators are constantly breaking down. The hallways are getting cleaned for the first time in about 3 week. I have been walking around a huge ...
spot of oil, I think, on the carpet that has been there for several weeks, a trail where the resident drives through that runs from the spot the covers most of the hallway's width and there are tracks that run down the hallway two apartment down. I don't know what this Apartment Corporation is doing with all the money they receive each month. Wish I could give you some good news, but that would only be about some of the people who live here.
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Property Manager Responded
August 17, 2026
Thank you for sharing your review with us. We are sorry to hear about your concerns with the availability of my team as well as general upkeep around the community. We would like to assure you that we are committed to resident comfort and satisfaction, so we are discussing all of these matters internally. That said, we would be grateful for an opportunity to speak with you directly to gather more information. Can you please contact us at cm@sansompointe.com?
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