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- 1–3 Bedrooms
- $1,119-$2,019Pricing
- 716–1,340Square Feet
About Saratoga
Modern, stylish appointments, and a convenient Lewisville location. Experience peaceful, cozy living complete with a resort-style swimming pool and spa, and a 24-hour fitness center. Conveniently situated in Lewisville, you can spend a day shopping in Old Town Lewisville, or have fun in the sun on Lewisville Lake, then return home to all the modern amenities, like stainless steel appliances, garden tubs, and 9-foot ceilings, that Saratoga provides!
Saratoga is located in the Lewisville Flower Mound Neighborhood and 75067 Zip code of Lewisville, TX. This community is professionally managed by Greystar Real Estate Partners
Unique Features and Amenities
- App Dishwasher
- App Refrigerator
- App W/D
- Bbq Grill
- Closet Walk-in
- Club House
- Flooring Hardwood
- Online Rent Payments
- Patio/Balcony
- Svc Air Conditioning
- Svc Cable
- Swimming Pool
Property Contact Info
Floorplan Pricing and Availability
Saratoga offers 1 to 3 Bedroom apartments starting from $1,119 and having 716–1,340 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Floorplan A1
From $1,179
1 Bed, 1 Bath, 716 sq ftAvailable NowAvailability Details
Price Availability Date Unit Sq Ft Deposit $1,199 Available Now 0432 716 $250 $1,199 Available Now 1132 716 $250 $1,179 Available Now 1621 716 $250 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
Kitchen
- Dishwasher
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,049 - $1,304
Current Available Pricing
- $1,179 - $1,199
Unit 0432 Rent and Fees
Unit Price
- $1,199
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,049 - $1,304
Unit 1132 Rent and Fees
Unit Price
- $1,199
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,049 - $1,304
Unit 1621 Rent and Fees
Unit Price
- $1,179
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,049 - $1,304
Apartment Unit: 0432Apartment Model: A1$1,1991 Bedroom, 1 Bath, 716 sq ftAvailable NowApartment Unit: 1132Apartment Model: A1$1,1991 Bedroom, 1 Bath, 716 sq ftAvailable NowApartment Unit: 1621Apartment Model: 1 Bed, 1 bath$1,1791 Bedroom, 1 Bath, 716 sq ftAvailable NowFloorplan A2
From $1,119
1 Bed, 1 Bath, 808 sq ftAvailable NowCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,374 Available Now 0314 808 $250 $1,119 Available Now 0333 808 $250 $1,149 Available Now 1123 808 $250 Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Model Rent and Fees
Model Price Range
- $1,119 - $1,374
Unit 0314 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0314 Rent and Fees
Unit Price
- $1,374
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,119 - $1,374
Unit 0333 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0333 Rent and Fees
Unit Price
- $1,119
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,119 - $1,374
Unit 1123 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 1123 Rent and Fees
Unit Price
- $1,149
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,119 - $1,374
Apartment Unit: 0314Apartment Model: A2$1,3741 Bedroom, 1 Bath, 808 sq ftAvailable NowApartment Unit: 0333Apartment Model: A2$1,1191 Bedroom, 1 Bath, 808 sq ftAvailable NowApartment Unit: 1123Apartment Model: A2$1,1491 Bedroom, 1 Bath, 808 sq ftAvailable NowFloorplan A3
From $1,394
1 Bed, 1 Bath, 918 sq ftAvailable NowLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit $1,469 Available Now 1825 918 $250 $1,394 Available Now 0813 918 $250 $1,464 Available Now 1815 918 $250 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
Kitchen
- Dishwasher
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,394 - $1,469
Unit 1825 Rent and Fees
Unit Price
- $1,469
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,394 - $1,469
Unit 0813 Rent and Fees
Unit Price
- $1,394
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,394 - $1,469
Unit 1815 Rent and Fees
Unit Price
- $1,464
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,394 - $1,469
Apartment Unit: 1825Apartment Model: A3$1,4691 Bedroom, 1 Bath, 918 sq ftAvailable NowApartment Unit: 0813Apartment Model: A3$1,3941 Bedroom, 1 Bath, 918 sq ftAvailable NowApartment Unit: 1815Apartment Model: A3$1,4641 Bedroom, 1 Bath, 918 sq ftAvailable Now2 Bedrooms
Floorplan B1
From $1,344
2 Beds, 2 Baths, 1059 sq ftAvailable NowCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit $1,469 Available Now 0233 1059 $350 $1,499 Available Now 1323 1059 $350 $1,399 Available Now 0114 1059 $350 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
Kitchen
- Dishwasher
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,344 - $1,524
Current Available Pricing
- $1,399 - $1,499
Unit 0233 Rent and Fees
Unit Price
- $1,469
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,344 - $1,524
Unit 1323 Rent and Fees
Unit Price
- $1,499
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,344 - $1,524
Unit 0114 Rent and Fees
Unit Price
- $1,399
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,344 - $1,524
Apartment Unit: 0233Apartment Model: B1$1,4692 Bedroom, 2 Bath, 1059 sq ftAvailable NowApartment Unit: 1323Apartment Model: B1$1,4992 Bedroom, 2 Bath, 1059 sq ftAvailable NowApartment Unit: 0114Apartment Model: 2 Beds, 2 baths$1,3992 Bedroom, 2 Bath, 1059 sq ftAvailable NowFloorplan B2
From $1,599
2 Beds, 2 Baths, 1203 sq ftAvailable NowAvailability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,629 Available Now 0122 1203 $350 $1,649 Available Now 0232 1203 $350 $1,599 Available Now 1037 1203 $350 Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Model Rent and Fees
Model Price Range
- $1,549 - $1,754
Current Available Pricing
- $1,599 - $1,649
Unit 0122 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0122 Rent and Fees
Unit Price
- $1,629
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,549 - $1,754
Unit 0232 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0232 Rent and Fees
Unit Price
- $1,649
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,549 - $1,754
Unit 1037 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 1037 Rent and Fees
Unit Price
- $1,599
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,549 - $1,754
Apartment Unit: 0122Apartment Model: B2$1,6292 Bedroom, 2 Bath, 1203 sq ftAvailable NowApartment Unit: 0232Apartment Model: B2$1,6492 Bedroom, 2 Bath, 1203 sq ftAvailable NowApartment Unit: 1037Apartment Model: B2$1,5992 Bedroom, 2 Bath, 1203 sq ftAvailable NowFloorplan B3
From $1,649
2 Beds, 2 Baths, 1216 sq ftAvailable NowLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit $1,724 Available Now 0818 1216 $350 $1,769 Available Now 0838 1216 $350 $1,649 Available Now 1827 1216 $350 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
Kitchen
- Dishwasher
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,649 - $1,799
Current Available Pricing
- $1,649 - $1,769
Unit 0818 Rent and Fees
Unit Price
- $1,724
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,649 - $1,799
Unit 0838 Rent and Fees
Unit Price
- $1,769
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,649 - $1,799
Unit 1827 Rent and Fees
Unit Price
- $1,649
Deposit
- $350 deposit
Model Rent and Fees
Model Price Range
- $1,649 - $1,799
Apartment Unit: 0818Apartment Model: B3$1,7242 Bedroom, 2 Bath, 1216 sq ftAvailable NowApartment Unit: 0838Apartment Model: B3$1,7692 Bedroom, 2 Bath, 1216 sq ftAvailable NowApartment Unit: 1827Apartment Model: B3$1,6492 Bedroom, 2 Bath, 1216 sq ftAvailable Now3 Bedrooms
Floorplan C1
From $1,894
3 Beds, 2 Baths, 1340 sq ftAvailable NowAvailability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,894 Available Now 1533 1340 $450 $1,899 Available Now 0712 1340 $450 $1,994 Available Now 0722 1340 $450 Model Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Model Rent and Fees
Model Price Range
- $1,894 - $2,069
Current Available Pricing
- $1,894 - $1,994
Unit 1533 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 1533 Rent and Fees
Unit Price
- $1,894
Deposit
- $450 deposit
Model Rent and Fees
Model Price Range
- $1,894 - $2,069
Unit 0712 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0712 Rent and Fees
Unit Price
- $1,899
Deposit
- $450 deposit
Model Rent and Fees
Model Price Range
- $1,894 - $2,069
Unit 0722 Amenities and Features
Features
- High Speed Internet Access
- Smoke Free
Unit 0722 Rent and Fees
Unit Price
- $1,994
Deposit
- $450 deposit
Model Rent and Fees
Model Price Range
- $1,894 - $2,069
Apartment Unit: 1533Apartment Model: C1$1,8943 Bedroom, 2 Bath, 1340 sq ftAvailable NowApartment Unit: 0712Apartment Model: C1$1,8993 Bedroom, 2 Bath, 1340 sq ftAvailable NowApartment Unit: 0722Apartment Model: C1$1,9943 Bedroom, 2 Bath, 1340 sq ftAvailable Now
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Property Information
- 440 Units
- 3 Stories
- Built in 1997
- View Property Website
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Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
Utilities & Essentials
- Trash Administrative FeeiAmount to manage trash service billing.$3/mo
- Utility - Stormwater/DrainageiUsage-Based (Utilities).Amount for provision of storm water services.Varies/mo
- Utility - Stormwater/Drainage Admin FeeiAmount to manage drainage billing.$3/mo
- Utility - Water/SeweriUsage-Based (Utilities).Amount for provision and/or consumption of water and sewer servicesVaries/mo
- Utility - Electric - Third PartyiUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party.Varies/mo
- Community Amenity FeeiAmount for community amenity use and services.$135/mo
- Renters Liability Insurance - Third PartyiAmount for renters liability insurance obtained through resident's provider of choice.Varies/mo
Other Fees
Situational Fees
- Utility - Vacant Cost RecoveryiUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies/per occurrence
- Lease Violation - Extermination ServicesiAmount for violation of pest-related community policies.Varies/per occurrence
- Legal/Eviction FeesiAmount for legal expenses incurred for lease violations.Varies/per occurrence
- Liquidated DamagesiAmount for not satisfying the application and/or lease terms.Varies/per occurrence
- Payment Services - Third PartyiAmount for using a third party, electronic payment processing service (i.e. credit card, ACH, etc.).Varies/per occurrence
- Pet/Animal - Lease ViolationiAmount for violation of community policies related to pet or assistance animal.Varies/per occurrence
- Utility - Vacant Processing FeeiAmount for failing to transfer utilities into resident name.$50/per occurrence
- Access Device - ReplacementiAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$35/per occurrence
- Late FeeiAmount for paying after rent due date; per terms of lease.10.0% of base rent/per occurrence
- Returned Payment Fee (NSF)iAmount for returned payment.$75/per occurrence
- Reletting FeeiMarketing fee related to early lease termination; excludes rent and other charges.85.0% of base rent/per occurrence
- Early Lease Termination/CancellationiAmount to terminate lease earlier than lease end date; excludes rent and other charges.200.0% of base rent/per occurrence
- Lease ViolationiAmount for violation of community policies and/or per lease terms.Varies/per occurrence
- Month-to-Month FeeiAmount, in addition to base rent, for a month-to-month lease.$250/mo
- Intra-Community Transfer FeeiAmount due when transferring to another rental unit within community.$500/per occurrence
- Access/Lock Change FeeiAmount to change or reprogram access to rental home.$50/per occurrence
Personal Add-Ons
- Application FeeiAmount to process application, initiate screening, and take a rental home off the market.$65
- Common Area/Clubhouse RentaliAmount to rent a shared common area space, including clubhouse. May be subject to availability.$200/per occurrence
- Administrative FeeiAmount to facilitate move-in process for a resident.$150
Pet Fees
- Pet FeeiAmount to facilitate authorized pet move-in.$400
- Pet RentiMonthly amount for authorized pet.$10/mo
- Pet Management - Third PartyiAmount for authorized pet registration and screening services.$20-$30/yr
Parking Fees
- Parking FeeiMax of 1. Amount for garage parking space/services. May be subject to availability.$100-$150/mo
Garage
Property Fee Disclaimer: Total Monthly Leasing Price includes base rent, all monthly mandatory and any user-selected optional fees. Excludes variable, usage-based, and required charges due at or prior to move-in or at move-out. Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Features and Amenities
On-Site Services
- Maintenance On Site
Community Features
- Clubhouse
Outdoor Features
- Grill
Recreation and Fitness
- Fitness Center
- Pool
Interior Features
- Balcony
- Fireplace
- Air Conditioning
Kitchen Amenities
- Dishwasher
- Refrigerator

Map
- Shopping
- Colleges
- Grocery
- Medical
- Transportation

Map
Hours and Contact Info
| Monday | 9:30 am–5:30 pm |
| Tuesday | 9:30 am–5:30 pm |
| Wednesday | 9:30 am–5:30 pm |
| Thursday | 9:30 am–5:30 pm |
| Friday | 9:30 am–5:30 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Saratoga
Where is Saratoga located?
Saratoga is located at 2201 Rockbrook Dr near the Lewisville Flower Mound area of Lewisville, TX
What is the current rent range at Saratoga?
1 Bedroom to 3 Bedroom Apartments at Saratoga currently range from $1,119 to $2,019
When is the leasing office open?
- The office Hours for Saratoga are
- Monday 9:30 am–5:30 pm
- Tuesday 9:30 am–5:30 pm
- Wednesday 9:30 am–5:30 pm
- Thursday 9:30 am–5:30 pm
- Friday 9:30 am–5:30 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Come one roach come ALL!
October 2, 2024I lived in Saratoga from May 2023-June 2024. I noticed upon viewing that they did not keep up with the care of the corridors. The pavement leading up the apartments were filthy. They never tried to get it power washed or anything. Racoons were climbing up the stairs digging in the trash and pooping (which was left). The apartment inside was initially nice yet began to fall apart after a few months. Maintenace request get ignored. My dishwasher remained broke half of lease with the maintenance ...team putting in "work order completed. My AC unit during summer months even at 69 degrees felt like we were living in a sauna! This caused my electricity bill to be incredibly high! Maintenance came and checked it out and stated nothing was wrong. The last 4 months of my lease I began to experience a roach infestation with broken promises that the exterminator would be out every Wednesday to spray. He came once and I never seen him again despite getting my name and unit added to the lease. The roaches were so bad when I cut on the lights groups of them scattered. BIG, SMALL, ALL!!! I talked to a neighbor that just moved in and she was having the same problems with roaches despite being there only a few months. when I bombed the apartment there was roaches even climbing on the ceiling!!! I could not cook a meal in my action the last 4 months of my lease due to the infestation. I pretty much got rid of most of my belongs due to the fear of taking roaches to my new apartment community. I had to ceased guest due to the embarrassment of roaches crawling up the walls frequently. And yes, I kept my apartment very neat!! Guest parking is terrible so you might want to rent a garage to ensure guest cars aren't towed. The Valet Trash service would sometimes skip over picking up trash despite it being in the trash bin provided. They gym stayed having broken equipment. DESPITE this, the apartment community was very quiet. no loud music or disturbances. The Office staff (Jared) seemed to be the only one that gave accurate answers to your questions without attitude. They enforce things when it's convenient for them and bounce back with different answers among them. Meaning one person tells you this and the next person tells you something else. I would advise not to be easily persuaded by the "upgraded" finishes in these apartments and let the dirty pavements be your first indication to look elsewhere.Property Manager Responded
October 10, 2024Hello, We're sorry to hear about the issues you encountered during your stay at Saratoga. Your concerns are important to us. We will address these areas to ensure better service moving forward. It's great to know you found the community quiet and that Jeret was helpful. We'll work to improve the overall experience for future residents. We wish you luck in your new home and hope to gain your trust in us for your home living needs one day. Sincerely, Luciana D. Portfolio Manager
Read MoreReview from Apartments.com
Great place!
May 16, 2023I really love these apartments great office management! Joe the maintenance guy fixes everything perfectly and promptly!Property Manager Responded
May 19, 2023Thank you for the 5 star review. We appreciate you taking out the time to review our Tech, Joe. He is amazing. Sincerely, Luciana D.
Review from Apartments.com
The Good, The Bad, and The Ugly
January 8, 2023I've been here a couple of years, so I'll try to be fair and cover important things to think about when looking here. The Good: Very pet friendly; one covered parking spot with each apartment; relatively quiet in the back buildings; package room is good (when UPS/Amazon/USPS use it!); convenient location to shopping/gas The Bad: Poor lighting on the grounds (60-70% of lighting is out); trash constantly overflows even though it is picked up 3x a week; no recycling available (one dumpster ...supposedly, but it's always full of trash); maintenance is sporadic at best - either showing up at 7am or just closing your requests without a peep - no note to let you know if they have shown up, either; HVAC units "work" but are old and sub-standard for the apartments and air filter is basically for show; office always seems closed; gates rarely work; pool renovated but zero shade; property "laundry room" consists of 3 of each machine; first floor patios have no privacy/protection (i.e. no railings); bottleneck at entrance with people coming and going; poor lighting in apartment bathroom(s); hope you like hardwood floors because it is 80% of the flooring for first floor apartments; poor drainage when it rains The Ugly: FEES! FEES! FEES! - be prepared to pay an additional $150+ in fees beyond the rent, and you can't opt out of any of them, including a "technology package" that is more expensive than paying any provider; landscaping anywhere beyond the front and around the pool is horrible, very little grass and a lot of unsafe areas (roots, pipes, and wires sticking up); people racing through the parking lot and up and down the street at night that has the only entrance/exit (which has zero lighting to see pedestrians, also); management is all about the dollar, raising rents drastically (avg. $300 up) last year for everyone "because they could" but no new benefits for the average renter, and they also won't work with you concerning rent payments should you need an extra day or two (late fees and eviction notices even if they know in advance) Overall, they are decent apartments but you can easily do better cost-wise with the same/better amenities. For the cost, they should have in-unit washers and dryers at least, and more modern HVAC units.Property Manager Responded
January 10, 2023Hello, We thank you for being a long-term resident and voicing your concerns. We have implemented a lot of things in the community, including exterior paint, lighting, parking lot repairs, pool renovations, interior updates, and community wifi is coming soon. Our interior renovation includes a washer n dryer in the unit. We strive always to provide the best customer service to our residents by providing prompt maintenance service and payment plans on delayed rents. I would love to set up a time to meet with you regarding your issues and show you all the updates we have added to the community. Please reach out at 972-315-4400 Sincerely, Luciana D.
Read MoreReview from Apartments.com
Love
October 12, 2022I love my apartment it really beautiful and love itProperty Manager Responded
October 15, 2022Thank you for the 5 Star rating. We appreciate you and are glad you choose Saratoga as your home. Sincerely,Luciana D.
Review from Apartments.com
This property is poor
August 16, 2022The microwave stopped working more than two months ago. Every time I contacted the office, they said that they would order a new one and would be replaced next week. however, two months passed, nothing has been done. The apartment is old and a lot of things do not work.Property Manager Responded
August 22, 2022Hello,We appreciate all feedback. We are diligently working on all the work orders in the order they are received unless it's an emergency. Due to the extreme temperatures, we have had a ton, and I apologize for the inconvenience this has caused you and your family. Please reach out directly to saratoga@maderaresidential.com, and I will help to resolve your issue. Thank you for being so patient. Luciana D.
Review from Apartments.com
NOT SAFE FOR YOUR FAMILY!
June 27, 2022The has been a very bad 8 months living here so far. The "renovated" apartment was never finished or inspected for safety upon move-in. Wires, nails, electrical outlets left in cabinets and on carpets (major safety hazard/upper management negligence). Everything covered in plaster dust. "New" appliances do not work. Our fridge that was provided does not fully work, the office has yet to address this (8 months later). We moved in with 4 roaches in the sink. We have gotten weekly sprays but still ...kill about 8 roaches a day in just our kitchen. We have stopped using our kitchen because the infestation is so rampant. We have asked the office multiple times over our lease to fix the problem/transfer but have not gotten anything beyond "It is gross but it is your problem". The AC went out on a Sunday (when the office is closed) at record temps over 102. My family had to wait 36 hours for an AC repair and the temp was 95 in the house (safety hazard/negligence by upper management). No way to communicate emergencies besides a portal that wouldn’t be checked till 9am Monday. Maintenance staff is amazing, the office staff is negligent and lied about the quality of facilities before signing the contact.Read MoreReview from Apartments.com
Lived here for 2 years
April 8, 2022The gates at the front are never closed. My car was broken into while in my designated parking space. Our bathtub and shower flaked and peeled. We reported it and they sent maintenance out. Maintenance told me in order to get it resurfaced it would take all day to paint and that the chemical smell would be very strong. That we would need to be gone for 24 hrs and leave the windows open to air out the apartment. As of writing this it is months later and it still hasn’t been done or even scheduled. ...The dumpsters have been constantly overflowing in the parking lot for weeks. There is dog crap everywhere there is grass. We have no plans to renew our lease. When we renewed our lease last time they raised the rent and apart from replacing the busted equipment in the gym, I have not seen any reason I should be paying more money to live here. I genuinely don’t recommend renting here if you can afford somewhere else. There are definitely worse places to rent from, but there isn’t much value in what your get for your money here.Property Manager Responded
April 12, 2022Hello,We appreciate all feedback. I'm sorry that you are experiencing issues while living here at Saratoga. We have the dumpster dumped five days a week, and our maintenance cleans the grounds twice daily. I love to speak with you regarding your experience and your tub issue and get it scheduled for you. Please email me at saratoga@maderaresidential.com.Thank you for choosing Saratoga, and I look forward to hearing from you soon.Sincerely,Luciana D.
Read MoreReview from Apartments.com
moved for a reason
September 25, 2021When I moved in the fan in my bedroom was broken and the light in the kitchen was out. They wouldn't let me tour my apartment before signing the lease either so it was really sketchy. Not to mention the paint job they did prior to moving in was a joke and it was already chipping off upon move in. I lived there for over a year and the gate was out of service the entire time! The amount of noise you hear at night from people facing down the street is absurd. There was literally a shooting in our ...complex and not even a month later they let us know that they were raising rent $300/400 (I was in a 1b 1b not sure about the price change for other units). Don't rely on their online rent payment, it might say you can chose a date to pay but they charged me late fees twice when my payments were paid on the 1st.Property Manager Responded
September 30, 2021Hello,We appreciate all feedback. I hate to hear that your move-in experience with the previous owner wasn't a good one. As the new owners, we are enhancing the community by adding exterior paint, new lighting, new signage, and much more, including an operating gate system. With the market changing and the added enhancement, the renewal prices have increased. The late charge begins on the date stated on your lease. All payments must be made prior to avoid a late fee. Please reach out to our office if you have any additional questions or concerns. Warm regards,Luciana D. Property Manager
Read MoreReview from Apartments.com
New management, higher prices
April 16, 2021new administration to raise prices and the same apartments that do not clean the buildings and want to rent them as if they were luxury apartmentsProperty Manager Responded
April 27, 2021Hello,Thank you for your review, and we appreciate all feedback. Our near-future plans are underway, and they include a ton of exterior upgrades that are sure to love. Please call the office to discuss any issue that you are experiencing with building cleaning and renewal rates. We are here to serve you and to make this community a great place to call home. Warmest regards,Luciana D. Property Manager
Review from Apartments.com
Consider somewhere else
July 13, 2020Use extreme caution when deciding to live here or not. For now, my wife and I are residents here. We plan on getting a house soon, but have been very dissatisfied with this apartment complex. Parking is a joke. If you work late you will have to park a ways from your actual apartment. The AC unit we have is terrible. Last year, we had to put in multiple maintenance requests before a leak was found. This took place over the course of 2 months or so. When it was finally fixed, the maintenance crew ...left a mess in the bathroom and was never cleaned up; I had to do it myself. They also attempted to increase our rent by $230 more than the first year when we moved in. The apartment ain’t even close to being worth it. Our unit was “renovated,” in the most cheap was possible. Paint was all over floors and wall edges. My sister attempted to move in and was charged $100 application fee even though we’ve been good tenants, never being late or missing rent payments, and we were initial charged $75. When I’ve needed to talk to the front office about certain concerns I’ve rarely received straight-forward answers and they aren’t a super polite bunch. There are absolutely better places to live at in the area. This company and their corporate leaders are out here hustling people. It’s not worth what you have to play. They don’t take care of their residents the way they should.Property Manager Responded
August 19, 2020Hi Derrick. I am terribly sorry to hear you are unhappy with Rockbrook and the service you have received. We do our best for excellent customer service and I see we have not met your expectations. I looked into your work order history and see there most definitely was an AC issue and the coils were replaced and the unit is working properly. We did not receive any complaints for the maintenance team leaving a mess behind and I apologize if that happened. As far as adding another Resident to your lease, it is our policy for all applicants to go through a background check which does require an application fee. I would be happy to discuss the application fee and what all it covers. Feel free to reach out to me at Service@Univesco.com and we can go over any issues you are experiencing and I will do my best to remedy the situation.
Read MoreReview from Apartments.com
Don’t move here
May 8, 2020Cars are towed all the time. It is horrible to have visitors, you never have visitor parking. I live in this place 2 years agoProperty Manager Responded
August 19, 2020You must still be very upset to leave us a review 2 years after you moved out. Our property does utilize a towing service to ensure all of our Residents have a place to park and neighboring communities are not taking our parking spots. We do require visitors to register their cars in order to park on the property. This is for the safety of our Residents. We put out quarterly reminders to remind all residents of the procedures and to prevent any unnecessary towing.
Review from Apartments.com
HORRIBLE
September 12, 2019The community is quiet. Management has no compassion . My husband took a medical leave from work and because of a mistake with filing his paperwork he would get paid at a later date. He informed the office that he would be paying the rent late...they said have all it all by the 7th of the month which was impossible because because he wouldn't be getting paid until the 12th. They went to court and are having us evicted with no option to pay the rent or late fees. Its not like we were avoiding ...paying the rent we just needed a extension. So before anyone moves here please be AWARE that they will not work with you on paying your rent late . YOU WILL BE EVICTED! The parking is terrible 1 covered parking space which is good if you have one car...if you have more then one car then you either need to purchase a garage for $80 a month or another covered parking spot for $25 a month or you will have to park far from your because parking spaces are scarce. They also HAVE A ROACH problem my apartment was sprayed twice and there are still roaches. STAY AWAY!Read MoreReview from Apartments.com
Nearby Schools
Marshall Durham Middle
Rockbrook Elementary School
Lewisville High School
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Saratoga.
Big Box and Retail
Albertson's
Macy's
Goodwill
Colleges and Universities
Groceries
Albertson's
Tom Thumb
Winco Foods
Hospitals
Medical City Lewisville
First Texas Hospital Carrollton
Baylor Scott & White Medical Center Carrollton
Restaurants and Dining
Shopping Centers
Saratoga has 5 shopping centers within 0.5 miles.
Transit Stations
Trinity Mills Station-Green Line
Downtown Carrollton Station-Green Line
Farmers Branch Station-Green Line
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Lewisville Studio Apartments | $1,344 | $942 | $1,670 |
| Lewisville 1 Bedroom Apartments | $1,523 | $602 | $3,230 |
| Lewisville 2 Bedroom Apartments | $1,969 | $716 | $6,047 |
| Lewisville 3 Bedroom Apartments | $2,486 | $1,599 | $4,933 |
| Lewisville 4 Bedroom Apartments | $4,475 | $2,664 | $9,418 |
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