i received my key and was told the apartment would not b ready until the following day. Came home from work, and I didn't have the correct key. Being from out of town I tried to contact the office staff. No luck. A neighbor had the maintence mans personal number and he came unlock the apartment. Maintence was very nice and helpful. After unloading a few things I realized the apartment was still hot. The thermostat read 80 n the ac would not blow cool air. I Called the maintence man personal
...number and was told that he would have the office staff send the ac guy to my apartment the following day. At 9am I called the office(which prompts u to leave a voicemail) and left voicemail. Took an early lunch and drove to the office and was told someone would b at the apartment before 5pm. I never received a call so I got off work early and went back to the office at 4pm and was told that the ac would not b able to make it until tomorrow. After another HOT night and a day of pestering the office staff, finally at 6:40pm an ac guy arrived and I was told that he could not help because I should have been told to have the fan on (he said this happens often and the office staff usually tells the tenant) so it would take another day to completely melt. The master bathroom tub did not have hot water, there was black hair all over the apartment, when I passed a mop on the floor it turned from black to brown!!(I thought it was stained-Nope!!) the entire back patio area was covered in poison oak and smelled like strong human urine!! I was there for a less than a month when I found out my job was sending me out of state. I was told I had to pay 3months rent and then only if they find a new tenant I would not have to pay the rest of the lease. When asked how would I know if they found a new tenant, I was told I would have to call. It was my responsibility to call. Ok anything to get out. For 3 months I called MULTIPLE times DAILY leaving voicemails--even weekends!! I eventually called entergy and was told that apartment had new tenants. THANK GOD for entergy having a responsible and competent office staff.
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