Terriable apartment
April 28, 2021 - Review from Apartments.com
I used to live in shadowbrook from 11/5/2019 - 3/5/2021 with my husband. We bought a unit and the close date was 2/8/2021. So we already planed to move out until our lease ends. Three people knocked on our door someday morning in January. They asked us if we wanted to continue our lease. We said no, we would move out before our lease ended. Due to the convid-19, everyone wore a mask. We believed they were from shadowbrook office due to they were asking about our lease. We had experienced that ...
shadowbrook staff knocked on our door directly and walkin in our apartment to check our roof before. We think it should be a notification which we will move out before our lease ends. I returned our keys until 3/2/2021,then I got a couple calls from shadowbrooks staff, I explained the whole thing, and she said will send us a notification about the statement which wont charge us , she would check what she can do. Then it changed us silently without any notification .
Today we just noticed our bank, shadowbrook changed us accelerated rent charge rent (almost $3000)which is not reasonable. Staff knocked on our apartment to check on January, we did tell them we would move out . They considered the notification date is the day I returned the key. So the bill changed additional $3000 which is the penalty for the late notification. It is like a trap to charge more from me.
For the living environment, the property was so old, I can hear anything from upstair and there were a lot of ants during summer. Stay away from Shadowbrook!!!
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Max of 3. All pets must be approved by Management in advance of move in. Up to three pets max are allowed per home, subject to stricter local or state conditions. An additional deposit and additional monthly charge are required for each pet.