Unethical policies changes with no notice!
March 22, 2026 - Review from Apartments.com
Public Notice – Solamonte Apartments (Rancho Cucamonga)
I want to share my experience with Sola Monte Apartments in Rancho Cucamonga so other renters are aware.
Sola Monte recently changed their parking policy without giving proper notice to residents. My household followed all instructions and submitted all required vehicle registration documentation for both of our vehicles as requested.
Despite this:
We were informed the day before the new policy went into effect—when they planned to begin ...
towing vehicles—that one of our registered vehicles would not be allowed to park on-site
We were told it would be subject to towing, even though all information had already been provided
There was no written notice, no advance warning, and no opportunity to correct or appeal the issue
We acted in good faith and complied with every request, yet we were still placed at immediate risk of having a vehicle towed through no fault of our own.
Changing policies that directly affect residents’ property—especially with something as serious as towing—without reasonable notice or clear communication is unacceptable. This situation caused unnecessary stress and disruption and shows a lack of consideration for tenants.
I strongly encourage anyone considering renting here to ask detailed questions about parking policies, notice requirements, and enforcement practices before signing a lease.
Tenants deserve transparency, fairness, and adequate notice—not last-minute warnings with costly consequences.
Sharing for awareness.
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Property Manager Responded