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August 6, 2026 - Review from Apartments.com
I have lived at South Fork Lake Apartments for over 7 years and have watched this community steadily decline. Under previous management, the property was well maintained. Since ZRS took over, conditions, customer service, and accountability have all gone downhill.
Safety is a major concern. The gates are frequently broken, contributing to repeated vehicle break-ins, and there have been multiple shootings on the property. Residents paying premium rent deserve to feel safe.
Maintenance has been ...
equally disappointing. I submitted four work orders on June 11, yet they were marked "completed" in the resident portal without my authorization and without the repairs ever being made. If maintenance records can't be trusted, what confidence should residents have that issues are actually being addressed?
The amenities no longer justify the rent. The pool, gym, landscaping, and overall appearance have declined significantly. One example is the front gate, which has made an extremely loud squealing noise for weeks. I've reported it multiple times because I work nights and the noise echoes through the property in the early morning, yet nothing has been done.
The growing number of reviews about poor customer service and management should concern ownership. This isn't a communication problem—residents have repeatedly reported these issues. It's a leadership and accountability problem.
If you're considering moving here, read the reviews carefully and visit at different times of the day before signing a lease. Rent continues to increase while the value provided continues to decrease.
South Fork Lake Apartments was once a community I was proud to call home. Today, I cannot recommend it.
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