Don’t rent here
September 1, 2026 - Review from Apartments.com
DO NOT RENT HERE! Everything, for the most part, was going well until I moved out. They were charging me cleaning fees way beyond wear and tear. They charged me an exorbitant amount for routine maintenance and cleaning before the next tenant gets there. They also have a cleaning charge when you move out that is NOT stated in the lease. It’s a different amount based on your size apartment. If I would’ve known about the hundreds of dollars they’d automatically charge (to every tenant) to clean ...
when moving out, and if it was stated in the lease like it should’ve been, I wouldn’t have rented here. This place will bleed you dry of money. They also increased their pet rent with no warning. Their complex is trashed all over. Someone’s dog might poop in front of your door and the owner won’t pick it up. You might have a stink bug infestation (every year). The pool is closed at least once a week in the summer, an amenity that we pay for. Trash collection, another amenity, was rarely picked up and the dumpster was frequently out of service. They do not handle their winter storms appropriately and practically told us we had to dig ourselves out and handed out shovels. Do not spend your money here. It’s way too overpriced for every little thing and you get nothing in return. This company just wants all your money.
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Property Manager Responded
September 10, 2026
Hello,
We’re sorry to hear that your experience did not meet your expectations. Move-out charges are based on the documented condition of the apartment and the terms of the lease, allowing for normal wear and tear.
Following the move-out inspection, charges were assessed for cleaning and damage beyond normal wear and tear; however, no charges are assessed for routine maintenance.
Our team works consistently to maintain the community and address concerns as they arise. We appreciate your residency at Springhouse and wish you the best in your new home. If you have questions regarding your account, please contact our office directly.
Thank you,
Julie Timmons
Community Manager
Max of 3.