Bad Management. Terrible utilities.
May 27, 2026 - Review from Apartments.com
I wouldn't move here. Management turnover is higher than any I've ever seen at any apartment. They just changed to a submetering company called NEP, which many online reviews report as having higher prices. The lights in vacant apartments are often left on 24/7, which doesn’t inspire confidence when residents are already concerned about rising utility costs. We were charged for 10 days worth of utility use after the switch to NEP and I was charged about half of what a normal month is. I brought ...
it up to Chelsea, the manager in the office, and she tried to tell me it was about the same because "10 days is about half a month." That explanation didn’t make much sense to me, considering a typical month is closer to 30 days. Furthermore, I wasn't even allowed to wait until we had a full month's bill before deciding whether or not to renew my lease. "Quinn," the AI agent they have handling the phones, gave me incorrect information about office hours. Gym equipment is frequently broken. Lately, my lights keep cutting off at random and it affects my television and gaming as well. The rent keeps going up while standards and quality of living go down. Maintenance recently put up strings of light by the entrance to my building and dropped a couple light bulbs that shattered. The broken bulbs remained there until I cleaned them up myself, despite that area being used by residents walking their dogs.
Also, the management company in charge of this place is called Coastal Ridge. Look them up online. They have like 2 stars.
There are better places to live in this area.
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