I have lived here for almost a year and I cannot wait to leave.
Let's start with the positives. The apartment itself is good. I like the layout of the kitchen, bedrooms and having two bathrooms. It's great to have laundry in our own apartment and a balcony to relax on during the day or at night. Having the hands free key entry to the building is great for when you are bringing things in. It's nice to be able to see who is buzzing to get into the building before letting them in. The location is
...great very close to the train and highway for commuting. That's where the positives end.
Now for the negatives:
Snow removal is absolutely terrible here. The company that they hired would be out during the snow storm which is great, but when it stopped there was no real help with plowing out the spots. A lot of people would just move their cars and hope that the spots would be cleared We had to shovel out spots and hope that others wouldn't take our spots. Sometimes we would have to park over snow covered spots. Also they don't do a great job at salting/sanding either.
Parking they just started assigned parking, which has made things worse. Where we live parking wasn't that big of a deal, usually there were enough spaces, you may have just had to walk a little. Now that there are assigned spaces, I feel that it has gotten even worse. Sterling Place has put it up to the person of the assigned space to call and have the vehicle towed if someone is in your spot, you just have to show id and you copy of the parking addendum proving that its yours...great in theory. Now you have people putting notes on one others cars ie move or I will have you towed...or sorry couldn't park in my spot since someone else is there...to notes saying that you are parking 'too far out'. I can only imagine how it is going to be in the winter time. It's just crazy, maybe the assigned parking will get better with time, but if I wasn't already moving it would make me want to.
Maintenance
They have 2 service guys on the property (well I think for here and the one across the street). The maintenance requests seem to take forever. First you have to either call in or email the request (why not be able to do this online?) If you email the request, they never let you know that they received the request or when it will be done until either A you see someone in your apartment or B see a note/the issue completed. The completion of the task is usually at least 3 days later..if that soon. I understand the guys are doing their best but let people know when they are coming or here's a thought HIRE MORE STAFF.
Office staff
Speaking of staff, the office staff isn't very good at all. They are very slow to respond to any request that you may have. They don't seem to ever be in the office before or after a normal person's work day to ask them questions. When you do ask a question they don't seem to have a clue. They also promise things that don't seem to be true. When we moved in we were told that there is no smoking on the property. So when I saw someone smoking outside, I made a comment to the office via email just so they were aware. I was told then that people could smoke outside just not in their apartment or balcony....one of the reasons I liked this place was because it was smoke free.
Overall, I don't think this place is worth the price they are renting it for. It makes sense to see why a lot of people are moving out now. Good luck to anyone moving in here
Max of 2.