Great neighbors and great neighborhood, not so great leasing staff
July 1, 2018 - Review from Apartments.com
I absolutely loved the apartment complex, my neighbors were always a pleasure to talk to. I felt safe within it and I was more than happy to pay the monthly cost of living. There were however a few red flags which included the leasing staff, the parking situation and unexpected fees which seemed to arise out of nowhere.
I came back from a two day Vegas trip one afternoon and there was an overdue utilities notice on my door. "Hmmpf" I figured "ok" I can't quite calculate where this came from ...
but I'll pay it and all will be well. The next day however I come out of my apartment to another notice, it seemed I owed a bit more than what the previous notification indicated despite the fact I had already paid. Enraged, I stormed into the leasing office and demanded an explanation. The manager circled number after number and rambled "this....thisss" and then circled my application fee of 40 dollars insisting that was part of what was overdue! It all seemed very wrong and sketch to me and I paid anyhow due to the threat of getting our utilities shut off.
There were times I could not find parking if my life depended on it. I would circle around and around and think "this time....someone will pull out" but to no avail. There is a shopping center with a KFC and Chevron up the street and you will have to find yourself parking there and walking all the way back quite often.
I once came into the leasing office with a money order for rent and the employee working at the time accidentally ripped it in half. She merely said "oh you have to go go back and get another one." I was working overtime, I had no time to deal with this in the first place but had to go back and get another money order.
So in summation, great place to live as far as the residents are concerned, pretty place. However the leasing staff and parking situation make it questionable. I still feel ripped off for questionable overdue utility charges. Two stars, for the residents and community which deserve 5 in their own right and minus three for everything else
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Max of 2. 2 pets per unit only; Deposit and Rent charged Per Pet.