74 Photos7 Floorplans4 3D Tours2 Videos
- 1–2 Bedrooms
- $1,429-$2,162 Pricing
- 740–1,320 Square Feet
Rent Specials
NEWLY RENOVATED! Save big $$$$ with discounted rents and 4 WEEKS FREE!
About TGM Ocotillo Bay
Style and comfort perfectly located in the master-planned community of Ocotillo in Chandler, Arizona. A beautiful apartment offering an ideal combination of location and lifestyle. A place you'll be proud to call home. TGM Ocotillo Bay's newly renovated expansive one-, two- and three-bedroom apartment homes feature thoughtful finishes, private balconies/patios, a washer and dryer, and more. Residents enjoy a wide range of amenities including a 24-hour athletic club, 2 resort-style swimming pools, multiple grilling areas, a business center, an outdoor entertainment courtyard featuring Bocce Ball, and much more. Pets are welcome so bring the whole family!
TGM Ocotillo Bay is located in the Ocotillo Neighborhood and 85248 Zip code of Chandler, AZ. This community is professionally managed by TGM Communities LLC
Unique Features and Amenities
- 1st Floor
- 2nd Floor
- Bocce Ball
- Catch & Release Fishing
- Classic with Hardware
- Close To Chandler Fashion Center
- Close To Chandler Regional Hospital
- Close To Intel
- Close To Pay-pal Corporate
- Close To Wells Fargo
- Courtyard Gas Fireplace
- Courtyard View
- Detached Garages Available
- Diamond Finish 1
- Diamond Finish 2
- EV Charging Stations
- Floor Upcharge
- Full-Size Garages Available
- Gift Wrapping Room
- Gold Finish 3BR
- Hard Surface Floor
- Hard Surface Flooring
- Hard Surface Flooring 1
- Hard Surface Flooring 2
- Lake View
- Lakefront Apartments
- Multiple Grilling Areas
- Nearby Championship Golf Course
- Nest Thermostat
- Plank BR
- Platinum 1BR
- Platinum 2BR
- Platinum 3BR
- Platinum Finish 1BR
- Platinum Finish 2BR
- Pool View
- Preferred Employer Discount Program
- Preferred Renters Insurance Program Available
- Stainless Steel
- Tennis/pickle Ball Courts Access
- TGM 1
- TGM 2
- TGM 3
- Two Swimming Pools
- Upgrade
- Washer / Dryer
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (855) 705-2182
- Disclaimer:
Office Hours
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
TGM Ocotillo Bay offers 1 to 2 Bedroom apartments starting from $1,429 and having 740–1,320 sq ft. Here is the current pricing and availability:
Cost CalculatorEstimate your monthly and one-time fees
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
A1 Antiqua
From $1,429
1 Bed, 1 Bath, 740 sq ftAvailable Aug 14Model Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,429 August 14, 2026 2011 740 $1,429 September 9, 2026 1080 740 $1,514 September 9, 2026 2050 740 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Security System
- Smoke Free
- Sprinkler System
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Freezer
- Ice Maker
- Kitchen
- Microwave
- Oven
- Quartz Countertops
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $1,429 - $1,885
Current Available Pricing
- $1,429 - $1,805
Unit 2011 Amenities and Features
Unique Features
- 2nd Floor
- Courtyard View
- Hard Surface Floor
- Nest Thermostat
- Platinum Finish 1BR
- Upgrade
Unit 2011 Rent and Fees
Unit Price
- From $1,429
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,429 - $1,885
Unit 1080 Amenities and Features
Unique Features
- 1st Floor
- Courtyard View
- Hard Surface Floor
- Nest Thermostat
- Plank BR
- Platinum Finish 1BR
- Upgrade
Unit 1080 Rent and Fees
Unit Price
- From $1,429
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,429 - $1,885
Unit 2050 Amenities and Features
Unique Features
- 2nd Floor
- Diamond Finish 1
- Lake View
- Nest Thermostat
- Pool View
Unit 2050 Rent and Fees
Unit Price
- From $1,514
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,429 - $1,885
Apartment Model: A1 AntiquaFrom $1,4291 Bedroom, 1 Bath, 740 sq ftAvailable August 14, 2026FloorplansPhotos![]()
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A1 Antiqua - Floorplan 1 ![]()
A1 Antiqua - Floorplan 2 Apartment Unit: 2011Apartment Model: A1 AntiquaFrom $1,4291 Bedroom, 1 Bath, 740 sq ftAvailable August 14, 2026Apartment Unit: 1080Apartment Model: A1 AntiquaFrom $1,4291 Bedroom, 1 Bath, 740 sq ftAvailable September 9, 2026Apartment Unit: 2050Apartment Model: A1 AntiquaFrom $1,5141 Bedroom, 1 Bath, 740 sq ftAvailable September 9, 20262 Bedrooms
Show Unavailable FloorplansB1 Montery
From $1,665
2 Beds, 2 Baths, 960 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,699 Available Now 1123 960 $1,715 August 14, 2026 1140 960 $1,665 September 12, 2026 2075 960 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Security System
- Smoke Free
- Sprinkler System
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Freezer
- Ice Maker
- Kitchen
- Microwave
- Oven
- Quartz Countertops
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $1,629 - $2,133
Current Available Pricing
- $1,665 - $2,038
Unit 1123 Amenities and Features
Unique Features
- 1st Floor
- Courtyard View
- Diamond Finish 2
- Hard Surface Floor
- Nest Thermostat
Unit 1123 Rent and Fees
Unit Price
- From $1,699
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,629 - $2,133
Unit 1140 Amenities and Features
Unique Features
- 1st Floor
- Diamond Finish 2
- Hard Surface Floor
- Nest Thermostat
Unit 1140 Rent and Fees
Unit Price
- From $1,715
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,629 - $2,133
Unit 2075 Amenities and Features
Unique Features
- 2nd Floor
- Courtyard View
- Hard Surface Floor
- Nest Thermostat
- Platinum Finish 2BR
- Pool View
- Upgrade
Unit 2075 Rent and Fees
Unit Price
- From $1,665
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,629 - $2,133
Apartment Model: B1 MonteryFrom $1,6292 Bedroom, 2 Bath, 960 sq ftAvailable NowFloorplansPhotos![]()
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B1 Montery - Floorplan 1 ![]()
B1 Montery - Floorplan 2 Apartment Unit: 1123Apartment Model: B1 MonteryFrom $1,6992 Bedroom, 2 Bath, 960 sq ftAvailable NowApartment Unit: 1140Apartment Model: B1 MonteryFrom $1,7152 Bedroom, 2 Bath, 960 sq ftAvailable August 14, 2026Apartment Unit: 2075Apartment Model: B1 MonteryFrom $1,6652 Bedroom, 2 Bath, 960 sq ftAvailable September 12, 2026B2 Catalina
From $1,775
2 Beds, 2 Baths, 1121 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,775 Available Now 1090 1121 $1,849 Available Now 2067 1121 $1,849 September 12, 2026 1067 1121 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Security System
- Smoke Free
- Sprinkler System
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Freezer
- Ice Maker
- Kitchen
- Microwave
- Oven
- Quartz Countertops
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $1,775 - $3,042
Current Available Pricing
- $1,775 - $2,162
Unit 1090 Amenities and Features
Unique Features
- 1st Floor
- Courtyard View
- Hard Surface Floor
- Nest Thermostat
- Platinum Finish 2BR
- Upgrade
Unit 1090 Rent and Fees
Unit Price
- From $1,775
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,775 - $3,042
Unit 2067 Amenities and Features
Unique Features
- 2nd Floor
- Hard Surface Floor
- Nest Thermostat
- Platinum Finish 2BR
- Upgrade
Unit 2067 Rent and Fees
Unit Price
- From $1,849
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,775 - $3,042
Unit 1067 Amenities and Features
Unique Features
- 1st Floor
- Diamond Finish 2
- Hard Surface Floor
- Nest Thermostat
Unit 1067 Rent and Fees
Unit Price
- From $1,849
View Details and Rent EstimateModel Rent and Fees
Model Price Range
- $1,775 - $3,042
Apartment Model: B2 CatalinaFrom $1,7752 Bedroom, 2 Bath, 1121 sq ftAvailable NowFloorplansPhotos![]()
B2 Catalina - Image 1 ![]()
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B2 Catalina - Floorplan 1 ![]()
B2 Catalina - Floorplan 2 Apartment Unit: 1090Apartment Model: B2 CatalinaFrom $1,7752 Bedroom, 2 Bath, 1121 sq ftAvailable NowApartment Unit: 2067Apartment Model: B2 CatalinaFrom $1,8492 Bedroom, 2 Bath, 1121 sq ftAvailable NowApartment Unit: 1067Apartment Model: B2 CatalinaFrom $1,8492 Bedroom, 2 Bath, 1121 sq ftAvailable September 12, 2026C1 Martinique
2 Beds, 3 Baths, 1320 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft From $2,305 Call for Availability C1 Martinique 1320 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Security System
- Smoke Free
- Sprinkler System
- Storage Space
- Tub/Shower
- Washer/Dryer
- Wheelchair Accessible
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Freezer
- Ice Maker
- Kitchen
- Microwave
- Oven
- Quartz Countertops
- Range
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $2,305 - $2,485
Apartment Model: C1 MartiniqueFrom $2,3052 Bedroom, 3 Bath, 1320 sq ftUnavailable![]()
C1 Martinique - Floorplan
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (855) 705-2182 to request a tour.
Videos
TGM Ocotillo Bay Apartments, Chandler, AZ - video 1
Property Video Tour 1
TGM Ocotillo Bay Apartments, Chandler, AZ - video 2
Property Video Tour 2
3D Tours
https://my.matterport.com/show/?m=wGeRcP9tZYh
Clubhouse - Fitness Center - Pool
1BR, 1BA - Antigua/910SF Remodel
2BR, 2BA - Catalina/1,121SF
Property Information
- 296 Units
- 2 Stories
- Built in 1997
Lease Terms
- 3 - 12 mo
- Short Term Lease Options
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$65.00
- Due at Move-In
- Administrative FeeiCharged per unit.$99.00
Utilities
- Valet TrashiCharged per unit.$30.00/mo
Other Fees and Policies
Pet Fees
- Cat
- One-Time Pet FeeiMax of 2. Charged Per Pet.$400.00
- Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00
- Dog
- Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00
- One-Time Pet FeeiMax of 2. Charged Per Pet.$400.00
Restrictions:
$400 one-time fee per apartment, plus $50 per pet per month. Maximum 2 animals per apartment. Breed restrictions include: American Pit Bull Terrier, American Bulldog, Doberman Pinscher, Rottweiler, German Shepherd, Tosa Inu, American Staffordshire Terrier, Bull Staffordshire Terrier, Bull Terrier, Mastiff, Bullmastiff, Presa Canario, Siberian Husky, Dalmatian, Malamute, Wolf-Dog Hybrid, Great Dane, St. Bernard, Akita, Chow-Chow, and any mixes thereof. Management reserves the right to refuse any
Comments:
Max of 2. Non-Refundable Fee. Type: Dog or cat * Number per apartment: 2 * Pets must be house-broken and properly inoculated.
Parking Fees
- Garage
- Parking FeeiCharged Per Vehicle.$150.00/mo
- Other
- Parking FeeiMax of 1. Charged per vehicle.$0.00/mo
- Surface Lot
- Coveredi1 carport space included per unit
Comments:
Assigned garage parking available for $150/month.
Comments:
Max of 1. Reserved Carport.
Additional Parking Options
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Maintenance On Site
- Package Service
- Pet Care
- Planned Social Activities
- Hearing Impaired Accessible
- Property Manager On Site
- Trash Pickup Door To Door
- Car Charging Station
- Recycling
- Renters Insurance Program
- Online Services
- Vision Impaired Accessible
- Community Wide Wi Fi
- Public Transportation
- 24 Hour Access
- Laundry Facilities
Community Features
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Breakfast/Coffee Concierge
- Walk Up
Outdoor Features
- Grill
- Waterfront
- Lake Access
- Courtyard
- Sundeck
- Cabana
- Picnic Area
- Patio
Recreation and Fitness
- Hot Tub
- Fitness Center
- Spa
- Sauna
- Walking/Biking Trails
- Pool
Interior Features
- Balcony
- Storage Space
- Security System
- Sprinkler System
- Heating
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Tub/Shower
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Wheelchair Accessible
- Smoke Free
Kitchen Amenities
- Range
- Refrigerator
- Oven
- Dishwasher
- Eat In Kitchen
- Microwave
- Freezer
- Disposal
- Stainless Steel Appliances
- Ice Maker
- Kitchen
- Quartz Countertops
Living Area Features
- High Ceilings
- Walk In Closets
- Dining Room
- Large Bedrooms
- Views
- Window Coverings
- Double Pane Windows
- Vinyl Flooring
- Carpet
- Hardwood Floors
Unique Amenities
- Garage Available
Map
1889 W QueenCreek Rd, Chandler, AZ 85248
- Shopping
- Colleges
- Grocery
- Medical
Map
Getting Around
30 / 100 Somewhat walkable
30 / 100 Limited public transit
60 / 100 Moderately bikeable
100 / 100 Exceptionally car friendly
Scores provided by 
details
detailsGetting to Know the Area
60 / 100 Restaurants
40 / 100 Cafes
70 / 100 Nightlife
30 / 100 Shopping
60 / 100 Parks
50 / 100 Noise Level
Scores provided by
Frequently Asked Questions about TGM Ocotillo Bay
Where is TGM Ocotillo Bay located?
TGM Ocotillo Bay is located at 1889 W QueenCreek Rd near the Ocotillo area of Chandler, AZ
What is the current rent range at TGM Ocotillo Bay?
1 Bedroom to 2 Bedroom Apartments at TGM Ocotillo Bay currently range from $1,429 to $2,162
When is the leasing office open?
- The office Hours for TGM Ocotillo Bay are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at TGM Ocotillo Bay is: NEWLY RENOVATED! Save big $$$$ with discounted rents and 4 WEEKS FREE!.
Renters Reviews and Ratings
My fabulous apartment
July 24, 2015 - Review from Apartments.com
I enjoy living here. The neighbors and office workers are terrific. Take care of maintaininence same day of request. Keep grounds spotless. Close to shopping and entertainment.
Very wonderful experiences here...
June 27, 2018 - Review from Apartments.com
I greatly enjoy living here! Not only are the apartments well appointed, but the service I’ve received from the both the Front office and Maintenance team have been outstanding. Chris in Maintenance, especially. They have always promptly answered any needs within 24 hours of the request (work may/may not be completed by then, but it is at least acknowledged). Front office team does a very good job replying to email/being accessible within a few hours via phone if needed. Overall, it has been a ...
wonderful community. Give it a look!
Read More
We love our apartment!
March 30, 2017 - Review from Apartments.com
This is a great place to live. I worked closely with Tina (management) as I moved in and she made the whole experience lovely as well as professionally managed our paperwork and moving process. The complex is a great place for families and has a beautiful set up. Our apartment is perfect and maintenance was timely, respectful and efficient the one time we needed something fixed. Come take a tour-- you'll want to live here too :)
This place is a JOKE..
September 13, 2016 - Review from Apartments.com
WARNING When move in they will raise the price of the rent and all utility separate. Old tenants gets utility in their rent. Lots of complaints from new tenants. I guess when you work here you are the only gets to smoke pot and come to work. Yaaaay Management team doesn't exist I guess. Don't say I didn't warned you.
Worst maintenance service
August 21, 2019 - Review from Apartments.com
We had maintenance order about a month ago and followed up couple times but sill it's not fix. They says they have many other maintenance orders in the priority. We had similar experience in the past as well where you have to follow up for the maintenance. Very bad service for the maintenance.
Property Manager Responded
November 7, 2019
We're disappointed to see you haven't had a more positive experience at Ocotillo Bay. We try our best to get to each and every work order daily as they come in. Some issues are of a priority - water leak, no AC, etc. But we always follow through. If there's anything we can do to improve your experience please do not hesitate to reach out to us so we can chat. Thank you.
Don't move here
May 25, 2016 - Review from Apartments.com
~Do not Move here )) they do not know how to do anything, except sit there , and raise their rent ))
Horrible!!! Communication from staff, except Manager was the worst
November 3, 2022 - Review from Apartments.com
Absolutely the worst place to live!! New to Az when we moved there, never told about all the extra fees, taxes on each little item & having to pay hoa/complex maintenance fees.. This place is over 20yrs old, no need for tenants to pay those fees. Had a ladder & no outside lights for a whole weekend, exposed wires by my bedroom as well. Water damage from above water heater leak, never fixed the inside, said would do it when we moved out... Bugs Bugs, gross! Said they spray every Tues & We'd have ...
to pay extra, hell no. Sinks & tubs started peeling the day we moved in & toilet seats broke(plastic cheap ones). Said they couldn't respray the surfaces because I worked from home & had to be out for 24hrs, wth.. all appliances were from the day they were built. Management company refuses to call me back! Was suppose to have faux flooring & got carpet, charged $800 for new carpet. Don't forget taxes on fees of moving out as well! Overall communication with these people is horrific
Read More
Property Manager Responded
November 11, 2022
Hello. I'm not sure when you lived here at Ocotillo Bay but rest assure that we do want our residents to be happy. We do strive to give a great living experience for all our residents. It looks like we missed the mark with you. Our office is open 6 days a week to help with any hiccups of day to day living. Please contact us with anything that needs to be repaired. Feel free to contact the Property Manager, Autumn Wright, and she can help with issues at 480-812-2003 or octmgr@amcllc.net.
We love it here!!
July 18, 2016 - Review from Apartments.com
First of all the staff is exceptional!! Tina in the office is professional and more important very friendly and personable. She always takes care of anything I need and answers any questions. Maintenance is very good, always there very quickly to take care of whatever we need. The apartments are very nice and I barely hear my nieghbors. Very quiet, clean. Beautiful area,close to everything! I would recommend this place to friends, family
I would NOT recommend
September 20, 2016 - Review from Apartments.com
We were a couple with no children and pets; and stayed for an year till Jul,2016.
PROS: Overall community was nice and quiet. We were staying in the first floor. We never had any issues with neighbors. There was never a roach or ant problem. However, we did see tiny river bugs coming from mainly the bathroom. We liked the floor plan of the flat. The appliances were ok. It was not a gated community, however we felt safe. A lake on one side of the community was definitely a plus.
CONS: The ...
management changed during our stay and so did all the office staff. The new office staff were HORRIBLE. They simply sat and chatted the whole time. They didn't give any information completely. They even carried out a couple of activities such as testing the smoke detectors, alarms etc. without any notice. The worst experience was when we moved out. The charges were huge. On inquiry, they couldn't produce a single receipt or proof of any kind. However they never failed to mention that as per tenant laws, we have the right to charge you anything. They also mentioned that they have to show proof to new tenants regarding cleaning and other stuff. So, if you think to be their new tenant, do ask for it. Furthermore, when my husband called them after a week of "complete time waste with them", they didn't even recognize and took a considerable amount of time searching for details. We still wonder if the amount they charged us was meant for the house we stayed or something else. Why we gave up on them? Because we had already left the place and moved to a different city and so it was very difficult to deal with them only through mails and phone calls. I would have liked to provide pics of our move-out, which in return would have proved our concern for this matter.
We believe with the same price you can get much better communities. THINK BEFORE YOU MOVE IN!
Read More
GREAT STAFF AND COMMUNITY
September 25, 2016 - Review from Apartments.com
The staff is great and very friendly. Whenever we have questions, they are always their to be helpful. The complex stays updated and the amenities are 24 hours! Only complaint is the water bill (that includes trash and amenity fees): Three people stay in our apartment and we pay on average $88/per month towards that bill. However, we love it here so it is worth the money !
Simple and well kept
July 30, 2015 - Review from Apartments.com
The apartment just received a fresh coat of paint and the property is kept up. The pools are rarely crowded (by the way the pool is open 24/7) The inside of the apartment is simple, but nice and the balconies are a good size. The ladies up front have always been helpful and the maintance team is always willing to help.
Good landscape, unethical management staff
March 24, 2020 - Review from Apartments.com
I planned to move from San Diego to Phoenix and liked one of the apartments. The good thing about the apartment is the green landscape. However, there are few unprofessional things I experienced about the staff and that's why I am giving it a 1-star review.
I submitted my application on Monday night (March 9, around 8:15 pm) for a unit. On Tuesday morning (around 10 am), I got a call from their manager (Chaftity - I hope I spelled her name right) that the apartment I applied for is no longer ...
available. She mentioned that she didn't run my background check yet and asked if I am interested in any other apartment? My reply was, no, and I said, they didn't run my background check, please refund my application fee? She said yes, they will refund. I contacted the agency they use to process the application fee (APARTMENT MGT CONSULTANTS) and they confirmed that my application fee will be refunded in 3 to 5 business days.
Today (March 24), I see no refund yet. So I contacted Ocotillo Bay again, they said they eventually processed my application and won't be able to give me a refund.
This was unethical on their part, due to the following reasons:
a. They have a communication issue among the staff working there. Nobody put a note on my application that it should not be processed, as the apartment unit I applied for, is no longer available and that I am not interested in any other apartment. I am assuming, someone else picked my application 2-3 days later and just ran the background check on my application.
b. The manager told me on March 10th morning that they will not process my application and will issue me a refund. Today when I talked to her, she didn't have the courtesy of accepting that there has been a mistake and correct the loophole. Instead, she said, they didn't do any mistake.
In general, a $50 application fee will neither make Ocotillo Bay Apartments rich, nor make me poor. However, this behavior talks a lot about how much professionalism and ethics the apartment management team has or how much they care about prospective renters.
Read More
Property Manager Responded
April 7, 2020
Thanks for sharing your concerns. We appreciate you stopping by to give us some details in your experience. The apartment industry is a quick turn around, so when great apartments come available, they sometimes go very quickly, as first come, first serve. I know we had other options that didn't your needs, so we apologize we were unable to help you at this time. Best of luck on your search.
Nearby Schools
Anna Marie Jacobson  Elementary School
Chandler Unified District
1515 Northwest Jacaranda Parkway
Public School - Grades PK-5 (650 Students)
In Attendance Zone2 minute drive / 0.7 miles away
Bogle Junior High School
Chandler Unified District
1600 West Queen Creek Road
Public School - Grades 6-8 (1006 Students)
In Attendance Zone1 minute drive / 0.6 miles away
Hamilton High School
Chandler Unified District
3700 South Arizona Avenue
Public School - Grades 6-12 (3433 Students)
In Attendance Zone4 minute drive / 2.2 miles away
Basha Elementary School
Chandler Unified District
3535 South Basha Road
Public School - Grades PK-5 (579 Students)
Located Nearby3 minute drive / 1.3 miles away
Property Identified
T. Dale Hancock Elementary School
Chandler Unified District
2425 South Pleasant Drive
Public School - Grades PK-5 (666 Students)
Located Nearby5 minute drive / 1.7 miles away
Property Identified
Dr Howard K Conley Elementary School
Chandler Unified District
500 South Arrowhead Drive
Public School - Grades PK-5 (665 Students)
Located Nearby5 minute drive / 2.5 miles away
Property Identified
Chandler Traditional Academy - Independence
Chandler Unified District
1405 West Lake Drive
Public School - Grades PK-5 (794 Students)
Located Nearby5 minute drive / 1.8 miles away
Property Identified
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from TGM Ocotillo Bay.
Big Box and Retail
Walgreens
1975 S Alma School Rd
5 minute drive / 1.74 miles away
Lowe's
4300 S Arizona Ave
5 minute drive / 2.41 miles away
Petsmart
3939 S Arizona Ave
5 minute drive / 2.53 miles away
Colleges and Universities
Chandler-Gilbert Community College - Sun Lakes Center
25105 South Alma School Road
6 minute drive / 3.09 miles away
Chandler-Gilbert Community College - Pecos Campus
2626 East Pecos Road
11 minute drive / 5.47 miles away
Mesa Community College - Southern and Dobson Campus
1833 West Southern Avenue
19 minute drive / 8.98 miles away
Groceries
Safeway
1159 W Chandler Blvd
6 minute drive / 3.19 miles away
Aldi
NWC Gilbert Rd & Queen Creek Rd
11 minute drive / 5.17 miles away
Basha's
1721-1761 E Warner Rd
11 minute drive / 5.4 miles away
Hospitals
Arizona Orthopedic And Surgical Specialty Hospital
2905 West Warner Road, Suite 1
11 minute drive / 5.21 miles away
Shopping Centers
TGM Ocotillo Bay has 5 shopping centers within 1.2 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Chandler Studio Apartments | $1,440 | $917 | $1,946 |
| Chandler 1 Bedroom Apartments | $1,707 | $999 | $10,000+ |
| Chandler 2 Bedroom Apartments | $2,051 | $1,249 | $10,000+ |
| Chandler 3 Bedroom Apartments | $2,731 | $1,548 | $10,000+ |
| Chandler 4 Bedroom Apartments | $4,217 | $2,435 | $7,341 |
| 2 Bedroom Homes | $2,341 | $1,200 | $4,500 |
| 3 Bedroom Homes | $2,551 | $1,499 | $6,495 |
| 4 Bedroom Homes | $3,429 | $1,000 | $8,500 |
| 5 Bedroom Homes | $3,785 | $1,980 | $7,500 |
| 6 Bedroom Homes | $4,783 | $3,295 | $7,000 |
| 7 Bedroom Homes | $3,850 | $3,850 | $3,850 |
Browse Top Apartments in Chandler
By Price
By Community Type
- Chandler Apartments for Rent by Owner
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- Chandler Corporate Apartments
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- Chandler Short-term Apartments
- Chandler Student Apartments
- Chandler Apartments with Utilities Included
Viewing: TGM Ocotillo Bay | Desktop Version | Listing Updated: 08/02/2026 | AHLDIA
Max of 2. Non-Refundable Fee. Type: Dog or cat * Number per apartment: 2 * Pets must be house-broken and properly inoculated.