Ongoing A/C issues
August 25, 2026 - Review from Apartments.com
I would not recommend living here. Ongoing A/C issues.
Our experience was unfortunately very frustrating, especially regarding the A/C and how the issues were handled.
Our A/C problems began April 22, and we went without proper cooling for approximately 17 days. A temporary window A/C was installed April 27, and management eventually approved a concession toward our June rent.
The problems continued. After returning from vacation June 4, the A/C still wasn’t working properly. Maintenance came ...
out three times that day, but the system would run for about 10 minutes before shutting off. We stayed elsewhere that night and requested another temporary window unit.
The window unit did not adequately cool the bedrooms, including the bedroom where our 9-month-old son slept. We also had ongoing thermostat issues — using the Hold function would cause the A/C to shut off, so we had to rely on the programmed schedule. After coming home from work, it could take until 10 PM–midnight for the apartment to become comfortable.
We also experienced ongoing pest issues, including spiders and roaches. The temporary window A/C setup added another concern because gaps around the unit created additional areas where bugs could potentially get inside.
Prospective tenants should also consider that these are older apartments with dated appliances, fixtures, HVAC equipment, and overall building infrastructure. Older systems can mean more maintenance issues than newer properties.
I understand HVAC systems can struggle during extreme Texas heat, and I wasn’t expecting the apartment to be ice cold. The problem was the months of inconsistent cooling, repeated maintenance visits, temporary equipment, thermostat issues, pest problems, and the amount of time it took to get comfortable. Having a young child made this especially concerning.
We ultimately moved when our lease situation allowed us to. The biggest disappointment wasn’t that something broke — things happen. It was feeling that our concerns weren’t adequately addressed.
I do appreciate the maintenance staff who came out multiple times and tried to help. However, based on our experience, prospective tenants should ask detailed questions about the HVAC system, appliance age and condition, maintenance response times, pest control, and how previous A/C issues have been handled before signing a lease.
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Max of 2. We welcome 2 pets per apartment home. There is a pet deposit of $150-$200 per pet and a pet fee of $250-350 per pet, depending on weight.