I regret having rented here
December 27, 2023 - Review from Apartments.com
The apartments are nice, but I would not have moved here if I knew what an unbelievable hassle the rental process would be. For example, three separate money orders for rent, security deposit, and pet deposit. Because Giant has a $500 limit per money order, I had to get 8 money orders. I could not get cashier’s checks mailed from my online bank on time and they would not accept an electronic payment for Western Union. What really infuriated me was the misinformation related to renters’ ...
insurance and the refusal to give me a key when I had a moving van and help waiting after packing and driving 1-1/2 hours. The welcome letter says you can “enroll in the Paradise Management Property Liability Waiver Program” or purchase your own renter’s insurance. I emailed a manager to find out how to enroll int the liability waiver program and she responded with a phone number. The person who answered the phone said I would automatically be enrolled, and it would be paid with my rent. I asked if I needed to bring proof of insurance to the lease signing and was told that I did not. I said I would not be happy if I showed up and was not allowed without proof of insurance. The woman said she was sure it would not be an issue. I think the young woman in the rental office really enjoyed telling me I could not have a key to move in because I did not have proof of insurance.
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