We have loved at the Hudson/Boathouse for about 4 years. When we first moved in and for the first year and a half it was great. We enjoyed the amenities and the services. However, the place has gone downhill very quickly. The pools have started to not be cleaned well since the pandemic was lifted. The gym is never cleaned and the rust adds about 20 more pounds of resistance than you bargained for. When we moved into our new boathouse apartment from the Hudson, the Hudson tried to charge close to
...$1,000 in carpet and damages. Luckily we had pictures to prove that the damage was already there. Then our new apartment was DISGUSTING! They are way over on time to get new carpet and there was dog and human hair and dirt everywhere… it took 3 VISITS by the cleaning company and I just gave up. To be fair, the complex gave us some credit but that was a break even deal. Maintenance has taken up to a week to two weeks to replace light bulbs and don’t ask to replace blinds that were damaged by a previous tenant if you don’t like missed matched blinds because “we don’t carry those anymore”. Lastly, we live close to the restaurants off of Plano Parkway. There has been the occasional rat problem outside due to the dumpsters where carcasses were left for 3-4 days after notifying management. Lastly, to add to this and the last straw that has motivated me to write a review. The trash is set to be sat outside your apartment or designated spot at 6pm-8pm with trash pick up to start at 8, anything outside of that is threatened with a fine (which they have never levied). Well, after about a year of complaining, the trash pick up starts at 6 instead of 8 and they don’t come back around if you unknowingly missed it. Then add in the return of the rodent problem and you wake up to a mess on your hands that they don’t pick up for you. This was a great property and still can be but has been run into the ground. Also, BEWARE, prices change daily on their website which is pretty shady imo if you’re looking to rent here. But you can use it to your advantage if you figure out the algorithm. In the end, We do love the community and the location of the property. The residents are great and the events are solid but beware of the problems you may face!
