First, I can only give 4 stars thus far being a new resident, otherwise I'd start at 5.
But I can say that from the beginning of my exhaustive apartment search, the Front Office Staff (Mike, Ricardo, Monica, Teraya, Autumn-Joi, Tika) have all been exceptional in their responsiveness, answering every question, their honesty, and ensuring that the process was a smooth as possible.
The Apartments themselves are almost Hotel-Like in their design; spacious bathrooms, granite countertops, laminate
...wood flooring, and the bedrooms provide plenty of space; the style is elegant and inviting. The clubhouse is by far the best I've seen in the area, with a full 20 seat theatre room that can be reserved (for free) by all residents.
One of the standout features to me, is the responsiveness of the Service Staff (Maintenance). I've dealt with their entire team during my move-in process, and they are beyond exceptional. Whether it was a cabinet knob that seemed off, or adding dimmers (i purchased) to my lights, or replacing shower heads, to just general maintenance I haven't had to wait more than a few hours for a response, and more than a day or so for resolution.
Isaiah, (Service Tech) has been exceptional in his responsiveness, communication, and assistance on all levels.Truly professional, prompt and made sure things were done right the first time and quickly. Dennis (the Service Manager I believe) has been direct, and professional with all questions, the walk-through etc and provided great support. I felt settled in far quicker than I would have normally getting all my questions, requests, concerns addressed in a timely manner and I think the team here does a great job overall.
My hope is that as time goes on, I will only have to modify this review to re-affirm what's stated above. My 9 year old daughter loves the environment here, the location to her school and proximity to everything else. The neighbors have been informative and very approachable thus far.
I'd invite anyone considering this as their next home to check it out directly, and great luck.
Max of 2.