We liked it when we first moved here 4 years ago. The staff was friendly and maintenance was quick to respond to requests.
The last 2 years, it's quickly gone downhill. Maintenance has, at times, taken weeks to respond to our requests, and they only communicate when they'll be coming to our apartment if we insist on being notified. Otherwise, if we're not home when they come, they'll just let themselves into our apartment(which is not something we want). Fixes are always cheap and break
...quickly.
The leasing office is friendly at first, but the tone of their emails about minor infractions has become biting and condescending. 2 summers ago, the pool was closed half the time because a few college students didn't follow the pool rules. Eventually, all of the emails to residents became authoritarian and negative. We just received one this week about our building being fogged for spiders, and instead of a friendly "We're doing this because we care about your health and safety," it simply stated "This can't be rescheduled. And if you don't comply, you'll be in violation of your lease."
If you DO mistakenly violate your lease (because there are several small things you might miss while signing the multi-page contract), you'll be warned that you're about to receive an exorbitant fine, and will not be allowed to fix the mistake. No second chances, no empathy, no going even a little out of the way for the resident's peace of mind. The attitude is to comply or risk fines and eviction.
There is a small park for children on this property, which is a nice perk (if you live near it). However, the swing set is rickety (you can see the beam holding the swings sway when kids are swinging gently), the slide was gone half of last summer because it broke and it took that long to replace... And there's poison ivy all around the edges of the park and all over the property, so be careful if you want to enjoy nature.
While there are good things about this place: the pond and its wildlife, the walking trails and the beautifully overgrown areas, + the pools (one's for kids), I can't recommend someone move here and have to deal with the staff.
Max of 2. There is a monthly pet fee of $35 per dog and $35 per cat. No more than two (2) pets with a combined weight of 150 pounds are allowed per apartment.