DON'T MOVE HERE
August 22, 2022 - Review from Apartments.com
Do NOT move to The Brittany!! The plumbing in the buildings is very old galvanized pipes (per maintenance) and there are water leaks and plumbing issues all throughout the community.The maintenance team is very short staffed so any issues that you have take FOREVER to fix, if ever, even emergencies! I was without the use of my bathroom for 3 weeks. It took 22 days for them to finally come back and replace the drywall in the bathroom but the actual leak was NEVER fixed. The contractors refused to ...
replace the drywall 3 times because they witnessed the active leak but on the 4th visit the man explained that he was instructed to seal the hole regardless. The problem with mold and mildew will continue and the property management does not care at all!! Ive had 2 regional managers Laura and Bobby come out to personally inspect it. They apologized of course, but the problem was never actually fixed. Ive placed calls and sent certified letters to Apartment Services regional office and have yet to get a returned call because they do not care about their tenants. Unless you like living with sewage leaks, mold mildew and insects, a rude property manager,a 2 man maintenance crew, and a non responsive regional management team DO NOT MOVE HERE!! Heed the negative reviews and move somewhere else that is not managed by Apartment Services. Christina please do not reply to this review with your geneneric template response. Return my phone calls.
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Property Manager Responded
October 26, 2022
As management, we take all comments, positive and negative, very seriously. We strive to provide great customer service and a well maintained community for our residents to call home. I am sorry that we have not accomplished this goal for you. I encourage you to contact me directly at 410-683-7000 for further discussion of your concerns. I look forward to assisting you. Robin M.
Max of 2. Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog* (less than 50 lbs) or 1 Dog* (less than 50 lbs) only. A pet photo and vaccination records must be provided showing all shots and vaccines for the pets are current. Applicant/Resident must sign pet adden...