I moved into these apartments in June. I had signed my lease a couple months prior. When looking at this property Kayla (who is no longer here) was excellent. She was the only one who would communicate. The assistant property manager and property manager were never onsite and would rarely respond. The original unit I had wanted was not going to be available due to construction still being done on the building. They moved me into the same floor plan but on a lower floor which was great. I had said
...I wanted a garage when they were available and they said they would put me on the waitlist.
Also, once moving in, I assumed the amenities would have been completed.
I moved in and all the amenities were not available until end of August/September. And by September I had to call the office to find out what had happened to the garage I was supposed to get. They told me they were already rented out and I could get a carport instead. I said yes, because sometimes it’s nice to have shade for your car due to weather but I was still frustrated because I had been waiting on a garage with no communication.
I had just reached out to them because I no longer wanted the carport due to it being so far from my apartment I never used it. They refused and said it couldn’t be taken off til the end of my lease (funny how I was able to add it at any time).
Then I wanted to go play pool in the clubhouse on a Saturday night around 6-7. Last I knew it was supposed to stay open til 8.
It was locked.
They change the hours of everything at their convenience without ANY communication.
What you see is not what you get. The office staff has changed out a few times since I’ve moved in in June and it doesn’t get better. These apartments are NOT worth the price and you rarely get to use the amenities. There are way better apartments in the area. Highly regret going with these.
details
Max of 2. Max 2 pets per apartment. Max 75 pounds limit. No aggressive breeds.