Poor management, stay away
February 6, 2021 - Review from Apartments.com
I moved to Hallmark apartment a month ago. it seems like a great place with perfect location, also, the manager was very friendly.
After a week the issue with one of the bath came up, the paint from the bath began to peel off. I asked manager to invite maintainers and repaint the bath. A week after maintainers came and did a horrible job. They just coverd the bath with a new layer of color without any cleaning. Usually normal to repair shower tub is take off old paint, then sand everything, ...
paint and finishing with clear coat. In our case, everything was just painting over including dust particles and hair. And was dangerous to use, the surface was uneven and sharp in some places due to dust particles and grease that was painted over. On 2nd attempt maintenance just decided by paining another layer instead of fixing it proper way.
The situation is getting worse because the manager doesn’t want to take any responsibility for quality of the job and against other solutions that we offered.
While I tried to solve this issue, another issue came up. I found out some particles in the tap water. Again, I reported about this to the building manager who invited the plumber. The plumber confirmed that particles in the water were not supposed to be there. Unfortunately, after this plumber’s visit the manager did not initiate any investigation of what particles in the water and how dangerous it is.
After several attempts and conversions with management they refused to deal with any of the issue.
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