ROACH INVESTED HOTEL
January 14, 2026 - Review from Apartments.com
I stayed at Kendall Apartments from July to November on a month-to-month lease while waiting for my new home to be completed. Unfortunately, the experience was extremely disappointing.
There were excessive and poorly disclosed fees added every month, making it more expensive than renting a home. Mandatory charges included trash valet (with limited service days), amenity fees for barely usable amenities, package locker fees, and pest control — despite ongoing roach and insect issues. The property ...
was poorly maintained, with dirty hallways and visible spider webs.
New management attempted to charge me for my own washer and dryer, windows would not stay open, and communication was unprofessional and often ignored.
I was never informed of a 60-day notice requirement. After moving out on 11/17, my move-out date was extended to 12/2 without consent, resulting in additional charges. Final water and sewer bills were extremely inflated for a period when the apartment was unoccupied.
I would not recommend living here. Renting a home is cheaper, cleaner, and far less stressful.
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Property Manager Responded
January 27, 2026
Thank you for making us aware of your concerns with our upkeep and billing matters as a former resident. We pride ourselves on our ability to maintain clean and vibrant homes supported by attentive service. With that said, all prospective residents receive a quote when applying and receive an official statement that includes all itemized future charges upon approval. All leases require a 60-day written notice to vacate. If you'd like to discuss your situation further, please email us at kendall@alapts.com. We wish you well in your new home.
Max of 2. Caged small animal.