Although the building is beautiful and the amenities are great, this building was poorly built. Some of the floors are uneven and poorly made. Like the other reviewer mentioned, if u move here, be prepared to hear noise. The walls/floors are extremely thin so you pretty much hear any noise coming from your neighbors. If you’re surrounded by neighbors with children, its even worse. Kids will run around and make alot of noise in their unit. Some parents are inconsiderate and aren’t mindful that
...other people live next to them . Some allow their kids to be as loud as they want. Your kids should not be slamming things and banging objects on the wall/ground at 6am or throughout the day. Thats extremely inconsiderate and disrespectful. Some residents just dont care about how they affect their neighbors. This is an apartment complex, not a house where u can just make all the noise you want without affecting anyone around you. Theres also random noises in the unit like the pipes from the boiler room or loud cranking sounds from the ceiling fan in the kitchen(even when its turned off)
My roommate also had a bad experience at the leasing office. Once you enter, you have to wait near the door in hallway to be helped. My roommate stood there for about five minutes waiting to be helped by anyone. Well the property manager literally sits next to the door and not one time did she even make an attempt to acknowledge my roommate or ask if help was needed.It’s like she didnt care that someone needed help. I thought this was very rude. If you see someone standing by the door obviously waiting to be helped, common courtesy would be to ask the person if they need assistance or a simple, “ Hi, can I help you?”. Instead of the property manager helping, she waited until someone else in the office realize that my roommate was at the door waiting to be helped. This was very rude and just because your a property manager, greeting or helping someone should never be considered below your pay grade. Manager or not, your job is to provide excellent customer service.I wanted to love this place but my experience has been horrible. I can’t wait for my lease to be up.
Property Manager Responded