I wouldnt recommend living here. The intent of this review is not to slander or demean this property but to let people know what I experienced living there. The main challenges with this property are management-related.
PARKING is a major concern at this complex. If you are not home by 6pm be prepared to park in the neighboring streets. Tenants often park their motorcycles in front of their cars and pull in behind them, hanging out into the parking lot aisles. Your one reserved spot will be
...taken by other tenants and the tow company the Lodge employs will not arrive for hours. Tenants rev their cars and race through the lot all night. Drive past the complex early in the morning, you can see cars parked in the main entry along red curbs, in "future tenant" spots, making any entry into the office impossible.
WORK ORDERS are often ignored and not passed on to maintenance. An example of this is a call placed to the office regarding our neighbor's water heater, we called to request that someone come look at it as it was making a LOUD noise that really sounded like it was about to explode. The front desk told us they would call our neighbors and ask if they wanted maintenance to come look... We had to call multiple times to get them to come look and when they finally arrived he stated "oh wow this is really loud, you guys weren't kidding". The same comment was made about a clogged kitchen sink with 2 inches of standing water, we were told "oh wow it really is clogged"... as if we were making these complaints up.
OFFICE STAFF/MANAGEMENT doesn't respect the tenants and talk down to you when you ask to speak to the office manager. Front desk staff do not pass on messages you leave and act like they are doing you a favor speaking to you. When we vacated our apartment at the end of our lease we had to wait 53 days to receive our deposit refund - in the state of Arizona, the law states they have 14 days to return this. Only upon threat of legal action did we magically receive the check immediately. A call to their attorney was also met with disrespect, despite having a solid foundation for legal recourse. Its clear that this complex takes advantage of college-aged tenants, hoping they wont stand up for themselves and forget about promises that were made moving in.
I am not interested in receiving any response from the manager or property representative regarding my review of my time here. I am very happy to have finally received my deposit and be done with the Lodge.
Max of 2.