Terrible New Owners
October 14, 2022 - Review from Apartments.com
This is going to be lengthy but I wouldn’t be leaving it if I wasn’t so jilted.
The previous owners of the property were fantastic people. They got maintenance requests done fast. Put on events for everyone living here. Sent us cute emails all the time. Genuinely made living here fun.
The new owners are awful. Number 1, we let them know, per our lease agreement, we would not be renewing our lease due to me moving further south and my roommate moving north. The email clearly said “end of ...
October”, but by the time October rolled around and we tried to pay rent, we were being charged $2700 for an early termination fee. I tried emailing, calling, no response because the office is closed on the weekend. October 3rd (Monday) rolls around and I get a call asking if I’ve vacated the apartment and if I was turning in my keys. “End of October” is not Oct 3rd. Told them I still lived in the apartment, wasn’t even beginning to move my stuff out until the following weekend. I was told they’d call me back after putting me on hold twice, got an email asking for the original 60 day notice, AND IT SAYS END OF OCTOBER. Shocking. They fix our ledger a few hours later, we immediately pay rent online, thinking that was the end of it.
Nope. I get an email later the next day saying rent is late and we were going to receive a notice to vacate. I frantically text my roommate, he shows me the bank statement showing the money coming out of his account. He tells me later on that he called to try clearing things up on the phone and the woman who answered the phone was very condescending and rude, trying to blame us for it since rent is considered late on the 4th. We get it remedied but I’m upset. I go home that following weekend and we were all but served with the “notice to vacate” even though we took care of the rent THAT DAY and were told the notice would be given the next day if it wasn’t taken care of.
These people are awful. They also tried to charge me for trash on my balcony WHEN WE PAY FOR VALET TRASH. Between all of this and another resident telling me her apartment caught fire a MONTH ago and how they haven’t dealt with it, the cockroach complains, ants infesting my own apartment even though I was barely there on the weekends? Look somewhere else. This place used to be great but these new owners are horrible people.
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