RUNNNNNNNNNNN!
April 19, 2026 - Review from Apartments.com
Title: “Luxury” — Not Even Close
I held off on writing this review for seven months, hoping things would improve. Unfortunately, the experience has only gotten worse since move-in.
Our issues began before we even moved in. While visiting prior to relocating, we requested to tour the actual unit we would be living in, but were told it “wasn’t ready” just two days before move-in. The interaction felt dismissive, with no clear explanation. Because we were relocating from out of state, we requested a ...
video walkthrough, which was approved but never completed.On move-in day, the apartment was in unacceptable condition. Appliances were damaged and rusted, paint was incomplete, flooring was worn, and the countertop was not properly secured. This did not reflect a “luxury” community.We then experienced issues with the required internet service. Even after upgrading speeds, we had no connection. Multiple calls led to conflicting information, missed appointments, and no-shows. When we escalated the issue, we were incorrectly told the appointment had been canceled by my spouse, which was untrue. After over a week, the issue was resolved, but the experience set a negative tone.Shortly after, we had a situation involving a noise complaint. We had music playing at a reasonable level when security asked us to lower it, and we immediately complied. The next morning, management claimed police had been called because we refused, which was completely false. No police came, and we had already resolved the issue. When we requested proof, none was provided, raising concerns about communication and accountability.Maintenance issues became another ongoing problem. The dishwasher developed an odor and began leaking, while the garbage disposal repeatedly malfunctioned and tripped the breaker. Multiple repair attempts were made with different explanations, but nothing was resolved. Eventually, the disposal failed completely, leaking water under the sink. After-hours maintenance told us to “put a bucket under it,” despite leaks being considered emergencies. Both appliances were replaced the next day after multiple failed repairs.Safety has also been a concern. There have been multiple vehicle break-ins within the community, with little visible effort to increase security. Cameras were eventually installed, but initially placed around the leasing office instead of residential areas where incidents were occurring.
RUNNNNNNNNN FAR AWAY FROM THIS COMMUNITY AS THERE IS NO POSITIVES
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